*job details*
*what will you do?*the business intelligence analyst collects and coordinates business requirements for analytical reporting. Monitors the performance of reports and dashboards, completes data validations, resolves data integrity issues and develop/enhance processes with simplification or automation. Provides bi system user support through training and query resolution to ensure the most effective usage of bi data and process automation.
through a strong understanding of both it and our business, this role will be an advisor to the business, help ensure that it systems align with business needs and be a champion for it standards and procedures.
*how will you do it?*:
- partners process specialists, and users to obtain and document business requirements and convert them into business cases for new projects.
- provides strategic and analytic support for special projects assigned.
- evaluates alternate solutions and design processes and systems which includes user impact considerations, cost and benefit analysis, and processing specifications.
- uses current knowledge of business and technology to recommend systems and process improvements.
- utilizes industry experience to design and execute features that enhance business processes.
- provides consultancy services to users and functional areas on finance systems and related inquiries for new projects or implementations.
- participates in the analysis of root causes and focuses on creating permanent solutions.
- provides support (both technical and business focused) for all implementation
- report progress on initiatives in a summarized written format.
- work with the cross functional teams coordinating them to create quality design documents and in developing quality products within the scheduled timeline.
- participates in design sessions, contributing to the overall design.
- manage tasks to meet the assigned project dates.
- other tasks may be assigned.
*qualifications
*what we look for?*:
- bachelor degree from an accredited university
- fluent english
- 2-3 years of information systems experience
- 1+ years performing business analysis or customer service related work
- knowledge of microsoft office suite for development (flows, power app), is a plus
- able and willing to collaborate in a team environment and exercise independent judgment
- professional image with the ability to form good partner relationships across functions
- strategic, intellectually curious thinker with focus on outcomes
- strong communication skills (english and spanish)
- strong interpersonal skills; ability to work effectively across organizational boundaries and geographies and lead by influence.
- ability to work in a matrix environment with multiple it and user groups
- problem-solving skills - ability to navigate technology and organizational issues to complete project tasks
- proven implementation and problem-solving experience - including troubleshooting, performance tuning and resolving connectivity issue
- must have experience working on projects as well as handling day-to-day operational requests from the business
- strong ability to successfully manage multiple tasks at any given point
tools:
- sql
- power apps (desirable)
- microsoft flows (desirable)
- sharepoint (desirable)
- power bi
"johnson controls does not request pregnancy or hiv testing as a requirement for admission, permanence or promotion"
johnson controls values a diverse and inclusive workplace. Providing this information will help us to ensure our recruitment practices promote equality of opportunity.
your response to the self-identification questionnaire below is voluntary. It is however mandatory to answer the questions, even if you choose not to provide the information.
the information will be kept anonymous and your answer will be treated with the strictest confidence and protected from misuse. We assure you that your answers will be used only for the purposes of monitoring our equal opportunities policy and will not be used by us to make any unlawful decisions affecting you, whether in a recruitment exercise or during the course of any employment with us.
*you are not obliged to provide this information and you will not suffer any penalty if you choose not to do so.