**Job Details**
**What will you do?**
The Business Intelligence Analyst collects and coordinates business requirements for analytical reporting. Monitors the performance of reports and dashboards, completes data validations, resolves data integrity issues and develop/enhance processes with simplification or automation. Provides BI system user support through training and query resolution to ensure the most effective usage of BI data and Process Automation.
Through a strong understanding of both IT and our business, this role will be an advisor to the business, help ensure that IT systems align with business needs and be a champion for IT standards and procedures.
**How will you do it?
- Partners process specialists, and users to obtain and document business requirements and convert them into business cases for new projects.
- Provides strategic and analytic support for special projects assigned.
- Evaluates alternate solutions and design processes and systems which includes user impact considerations, cost and benefit analysis, and processing specifications.
- Uses current knowledge of business and technology to recommend systems and process improvements.
- Utilizes industry experience to design and execute features that enhance business processes.
- Provides consultancy services to users and functional areas on Finance systems and related inquiries for new projects or implementations.
- Participates in the analysis of root causes and focuses on creating permanent solutions.
- Provides support (both technical and business focused) for all implementation
- Report progress on initiatives in a summarized written format.
- Work with the cross functional teams coordinating them to create quality design documents and in developing quality products within the scheduled timeline.
- Participates in design sessions, contributing to the overall design.
- Manage tasks to meet the assigned project dates.
- Other tasks may be assigned.
**What we look for?
- Bachelor degree from an accredited university
- Fluent English
- 1-2 years of information systems experience
- 1+ years performing Business Analysis or Customer Service related work
- Knowledge of Microsoft Office suite for development (Flows, Power App), is a plus
- Able and willing to collaborate in a team environment and exercise independent judgment
- Professional image with the ability to form good partner relationships across functions
- Strategic, intellectually curious thinker with focus on outcomes
- Strong communication skills (English and Spanish)
- Strong interpersonal skills; ability to work effectively across organizational boundaries and geographies and lead by influence.
- Ability to work in a matrix environment with multiple IT and user groups
- Problem-solving skills - ability to navigate technology and organizational issues to complete project tasks
- Proven implementation and problem-solving experience - including troubleshooting, performance tuning and resolving connectivity issue
- Must have experience working on projects as well as handling day-to-day operational requests from the business
- Strong ability to successfully manage multiple tasks at any given point
Tools:
- SQL
- Power BI
- Power Apps (Desirable)
- Microsoft Flows (Desirable)
- SharePoint (Desirable)
- OneStream (Desirable)
- Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion. _
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