The engineering analyst 2 is an intermediate level position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the technology team. The overall objective of this role is to ensure quality standards are being met within existing and planned frameworks.
responsibilities:
perform system and application monitoring, capacity planning and systems tests to ensure products meet performance requirements
evaluate technologies, develop prototypes, contribute to design issues, and implement solutions
work with various internal and external teams to identify and resolve problems
consult with end users and clients to identify and correct systems problems or propose solutions
assist in the development of software and systems tools used by integration teams to create end user packages
provide support for operating systems and in-house applications, including third party applications, as needed
perform coding, analysis, testing or other appropriate functions in order to identify problems and propose solutions
adhere to citi technology standards, audit requirements and corporate compliance issues and requirements
apply knowledge of engineering procedures and concepts and basic knowledge of other technical areas to day to day activities
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
qualifications:
0-2 years of relevant experience in an engineering role
experience working in financial services or a large complex and/or global environment
project management experience
consistently demonstrates clear and concise written and verbal communication
comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
demonstrated analytic/diagnostic skills
ability to work in a matrix environment and partner with virtual teams
ability to work independently, multi-task, and take ownership of various parts of a project or initiative
ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
proven track record of operational process change and improvement
education:
bachelor's degree/university degree or equivalent experience
descripción adicional
responsabilidades
participación en sesiones de planeación con tecnología y negocio, para proyectos que se generan en ambientes de desarrollo.
deberá de revisar y aprobar todas las implementaciones de cualquier cambio requeridas en las plataformas unisys y tandem del ambiente de pruebas.
responsable de proveer efectivamente la utilización de recursos de las plataformas unisys y tandem de los ambientes de prueba.
ha de asegurar que toda la operación este en complience y los slas (niveles de servicio) que se manejan en el área.
ha de asegurar que todos los controles apropiados están desarrollados e implementados en los ambientes de uat.
trabajar en conjunto con las áreas de soporte técnico en todo lo relacionado con las configuraciones de los ambientes.
technical skills
supervisar plataformas (unisys, tandem en los ambientes uat) (testing)
coordinar requerimientos a través de tickets de las áreas de ingeniería y desarrollo.
supervisar día con día de la operación, tanto línea como batch que se opera en estos equipos de la plataforma de pruebas.
ingles básico-intermedio
liderazgo de equipos (management)
soft skills
comunicación
manejo de conflictos
alta motivación con sus colaboradores
fuerte trabajo de ética
habilidad para interpretar y aplicar políticas, estádares y procedimientos del área.
requisitos
conocimientos en operación y tecnología enfocados al área de testing.
experiencia 1 a 3 años en áreas de unisys y tandem.
experiencia con service now
sólida experiencia en ambientes similares
conocimiento básico en finanzas
experiencia en liderazgo de equipos (1-3 años)
disponibilidad de horario: tres turnos mañana/tarde/noche - descansos viernes y sábado/ sábado y domingo / domingo y lunes dependiendo del scheduler que se necesite.
licenciatura / ingeniería finalizada o experiencia equivalente.
job family group:
technology
job family:
systems & engineering
time type:
full time
most relevant skills
please see the requirements listed above.
other relevant skills
for complementary skills, please see above and/or contact the recruiter.
citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
if you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review accessibility at citi.
view citi's eeo policy statement and the know your rights poster.
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