Distrito federal permanente mxn30,000 - mxn55,000
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- leader responsible of team support.
- ticket solutions management according with client processes
*sobre nuestro cliente*:
international company that is a leader provider of telecom analytics for roaming, security and risk management and end-to-end domestic and roaming testing solutions.
more than +900 operators rely on its active intelligence platform to increase roaming revenues, to improve network security, to minimize risk and to ensure active testing and monitoring.
with a strong record of innovation, this company is recognized for its ability to extract network and customer insights and to convert them into real-time actions that increase revenue, improve customer experience and reduce costs.
*descripción*:
- daily following-up to open tickets
- propose and implement solutions to client incidents
- create, document and communicate proceeds to solve recurrent problems 24x7
- ticket solution management according to the client process
- resources available management
- understand and executing of raid data and enterprise process
*perfil buscado (hombre / mujer)*:
- experience with linux, includes, protocols, network services, unix programming.
- experience with shell scripting with unix or linux
- knowledge with data bases (sql, pl/sql)
- attention detail
- good communication skills
- analysis and problem research skills
*qué ofrecemos*:
- range salary: 30,000 - 55,000 gross pesos
- benefit above law
contacto
jose zúñiga
ingresar referencia para vacante
70937
*descripción de la vacante*:
sector
tecnologías de la información
sub sector
it support
industria
technology & telecoms
localización
distrito federal
tipo de contrato
permanente
nombre del consultor
jose zúñiga
referencia de la vacante
70937