Sr. Manager Equipment Maintenance at Intuitive
Company Overview
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life‑enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic‑assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real‑world experiences to help us think in new ways. We actively invest in our team members to support their long‑term growth. Join a team committed to taking big leaps forward for a general community of healthcare professionals and their patients.
Job Description
Manage the Equipment Maintenance department for Intuitive’s manufacturing operation in the Mexicali sites. Primary functional responsibilities include Corrective Maintenance, Preventive Maintenance, and Calibration to deliver equipment maintenance services that meet quality specifications, achieve or exceed service level and cost targets while ensuring employees’ safety, complying with applicable regulations and company policies. This role will work directly with site leadership to align on goals and objectives.
Essential Job Duties
- Lead a team of supervisors, engineers and technicians to provide day‑to‑day support for equipment issues arising during operational shifts and to meet regulatory requirements within our QMS.
- Deploy department goals (Hoshin Kanri) aligned to site overall goals, measure metrics (KPIs) and coordinate actions to ensure improvements.
- Organize the team to conduct unplanned corrective maintenance and carry out all required Preventive Maintenance and Calibration activities.
- Develop and maintain a resource allocation process aligned with Sales, Inventory, and Operations Planning (SIOP) and Long‑Range Model (LRM).
- Establish, manage and enhance key performance indicators (Mean Time To Assist, Mean Time To Repair, Mean Time Between Failure) and report them to Equipment Engineering and Operations teams.
- Lead initiatives to enhance safety, quality, cost efficiency, and delivery performance.
- Responsible for department budget planning (headcount, supplies, equipment purchases) and expense management to meet or exceed financial targets.
- Track capital equipment for financial purposes.
- Collaborate with the engineering team to update minimum and maximum targets for spare parts and ensure completeness to prevent downtime.
- Identify, create and/or update equipment event notifications and related documentation to meet QMS standards.
- Conduct regular audits to ensure operations are accurate and consistent.
- Mentor and develop team members through tactical problem solving, set clear performance objectives, and translate challenges into growth opportunities.
- Drive cross‑functional issue resolution and proactively recognize environmental changes to provide coordinated mitigation.
- Complete performance and feedback processes (C.I.P. and MERIT) per company guidelines for direct reports.
- Drive our culture strategy by fostering our mission, principles, and leadership expectations.
Qualifications
Required Skills and Experience
- Minimum of 5 years people‑management experience in an Equipment Maintenance Manager position.
- Outstanding management and communication skills.
- Experience with maintenance and calibration of electrical, mechanical, pneumatic, and automated manufacturing equipment.
- Experience implementing Total Productive Maintenance (TPM).
- Excellent creative problem‑solving skills.
- English: 85 % minimum (written and spoken).
Required Education and Training
- Bachelor’s degree in Engineering.
- Computer literate with experience using Windows, Excel, Word, PowerPoint.
Preferred Skills and Experience
- Experience in the Medical Device industry and knowledge of Good Manufacturing Practices.
- Experience with TPM, Lean/Six Sigma, project management.
- Experience with calibration processes and standards.
Working Conditions
- Required to work onsite.
Additional Information
Shift: Day
Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.
Aviso sobre los Controles de Exportación de EE. UU.: De acuerdo con las Regulaciones de Administración de Exportaciones de EE. UU. (15 CFR 743.13(b)), algunos puestos en Intuitive Surgical pueden estar sujetos a controles de exportación para candidatos que sean nacionales de países bajo embargo o sanciones. Cierta información que usted proporcione será utilizada para determinar si Intuitive Surgical necesitará obtener una licencia de exportación del gobierno de EE. UU. o implementar un Plan de Control de Tecnología. Para puestos sujetos a controles de exportación, las ofertas finales están condicionadas a la obtención de una licencia de exportación aprobada y/o a la ejecución de un TCP antes de la fecha de inicio del empleado potencial.
Location: Mexicali, Baja California, Mexico
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