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Technical service representative

Gowan Company
De USD 60,000 a USD 80,000 al año
Publicada el 11 septiembre
Descripción

Position summary
promote and develop the company's products with the aim of creating demand by delivering a value proposition to our business partners and farmers, enabling the management of field solutions and helping to achieve the zone's objectives.

job status
full-time

salaried

reports to: commercial development manager

location: sonora and chihuahua

role responsibilities

* master calibration and application techniques as well as specialty products.
* generate demand through technical support and field demonstrations with strategic products, focusing mainly on field tours, linked with recommendations, demoplot plots, field days, counter days, technical talks, distributor support, etc.
* prepare reports on demoplot plots and disseminate the results of the work carried out.
* focus on the development and positioning of new materials, specialty products, or those of interest to the company.
* deliver talks on: calibration, herbicides, insecticides, acaricides, fungicides, bactericides, biorationals, buma, ipm, etc.
* know the area of influence and the factors involved; market, crops, clients, competition, seasons, opportunities, etc., and constantly provide feedback to your immediate supervisor.
* provide market information for marketing purposes.
* safeguard the company's products, handle complaints, document, and follow up on such requests.
* prepare a monthly report, as well as a schedule of activities and results achieved.
* maintain ethical conduct in your work, along with good behavior, punctuality, discipline, and effective and precise performance of your duties.
* make proper use of the materials and equipment provided by the company for the performance of your activities.
* manage a sales territory (sales, collection, inventories, etc.).
* lead a team of technicians.
* establish, develop, and maintain good business relationships with current and potential clients.
* continuously conduct market analysis to guide decision-making.
* continuously organize training sessions, demonstrations, and field tours with clients.
* explore new areas where we are not yet present, searching for niches.

experience / skills / abilities

* education: graduated agronomist engineer with a degree.
* languages: 70% english proficiency.
* travel required: yes.
* experience: 2-3 years in a similar position.
* technical knowledge: proficiency in office, outlook, statistics, technical and agronomic profile skills.
* knowledge of the zone, both in the field and in relationships with potential clients.
* excellent customer service attitude, initiative, ability to relate to farmers, communication skills, organization, dynamism, and professional ethics.

job expectations / working conditions

* fieldwork: 80% - 90% of the time.
* office work: 10% - 20% of the time, including expense tracking, reporting and online meetings.

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