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Iso na customer journey & engagement specialistc

Monterrey, N.L.
Lenovo
Publicada el 11 agosto
Descripción

*general information*:

- req #
- wd00082460
- career area:

- marketing
- country/region:

- mexico
- state:

- nuevo león
- city:

- monterrey
- date:

- friday, june 13, 2025
- working time:

- full-time

*additional locations*:

- mexico - nuevo león - monterrey
- mexico - nuevo león - monterrey

*why work at lenovo*:

- we are lenovo.
we do what we say.
we own what we do.
we wow our customers.
lenovo is a us$57 billion revenue global technology powerhouse, ranked #248 in the fortune global 500, and serving millions of customers every day in 180 markets.
focused on a bold vision to deliver smarter technology for all, lenovo has built on its success as the world's largest pc company with a full-stack portfolio of ai-enabled, ai-ready, and ai-optimized devices (pcs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.
lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.
lenovo is listed on the hong kong stock exchange under lenovo group limited (hkse: 992) (adr: lnvgy).
*description and requirements*:
*responsibilities*:

- identify, engage, and nurture marketing-qualified leads generated through demand generation activities, converting them into viable sales opportunities.
- execute high-volume outbound calls and outreach, with a focus on lead qualification and uncovering customer needs.
- collaborate with sales, marketing, channel, and alliance teams to build, prioritize, and manage prospecting lists and outreach for target accounts.
- maintain accurate and up-to-date records of contact and company information within our crm system (microsoft dynamics).
- partner with the marketing team to identify trending industries and deliver targeted, data-driven communications to prospective customers.
- provide regular reporting on lead status, pipeline development, and prospecting activities to key stakeholders.
*requirements*:

- ability to work effectively as part of a team and independently
- ability to handle multiple tasks and projects effectively under deadline pressure; adapt quickly to change
- ability to effectively follow standard operating procedures and processes

*qualifications & experience*
- bachelor's degree (preferred).
- 1-2 years of experience in a sales, lead development, or business development role with a strong track record of success.
- demonstrated experience with cold calling and managing high-volume prospect engagement across multiple channels.
- working knowledge of end-user device technologies — including pcs, smartphones, smart collaboration tools, and ar/vr solutions — and a foundational understanding of data center and infrastructure technologies (preferred).
- proficiency using crm systems, preferably microsoft dynamics.
- strong written and verbal communication skills, paired with excellent organizational and time management abilities.
- a positive, resilient attitude, paired with creative thinking and a strong drive to deliver exceptional customer experiences.
- commitment to achieving individual and team goals in a performance-driven environment.
- professional phone presence and comfort making outbound calls in an open office or collaborative setting.
*additional locations*:

- mexico - nuevo león - monterrey
- mexico - nuevo león - monterrey
- mexico
- mexico - nuevo león
- mexico - nuevo león - monterrey ,
- mexico - nuevo león - monterrey

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