Essential responsibilities:
ensure compliance with manage the job cycle (mtjc) process
work with the assigned service delivery coordinator/salesperson to understand the client's well construction or production objectives as well as the commercial terms for baker hughes (i.e. outcome based contract, line item contract, etc.)
perform offset job analysis and product/service specific engineering modelling calculations to understand application hazards and incident potential
work together with all disciplines and stakeholders to ensure all aspects and constraints of the application and suggested products/services have been considered
design a job program, including risk mitigation plans and contingency plans, that can meet the client's objective(s), maximize revenue potential and ensure future job assignments for baker hughes
work with the assigned service delivery coordinator/salesperson to ensure any risk of not meeting the client's objective is communicated to the client using the appropriate channels/processes for the respective client
accurately document any calculations/simulations/plan revision and/or changes during the project cycles for visibility to dependent teams and audit purposes
provide on-demand support in accordance with product portfolio or on-call schedule for job execution
compare job as-planned versus job as-executed, document any lessons learned and develop recommendations for further improvements to procedures to ensure continuous improvement takes place
work on field incidents related to products/services
participate in incident investigations when required, ensuring the end to end process is considered, (including job planning, preparation, and execution), when determining incident root cause(s) alongside appropriate corrective actions
ensure timely incident management to enable fast customer issue resolution and cash collection
advise on product improvement opportunities for repetitive component/product failures
responsible for providing sales support and product application recommendations
product line specific responsibilities as applicable
handles special projects as required
qualifications/requirements:
bachelor's degree in science, technology, engineering or mathematics
excellent leadership, strong interpersonal, influencing and planning skills
ability to be on call outside of normal business hours
ability to work in a global matrix organization
excellent communication and presentation skills
strong organizational, analytical and problem solving skills
must have the ability to travel (potential for travel to rig sites, customer facilities, meetings, training, etc.)
desired characteristics:
significant operational experience
comfortable presenting in front of an audience of experienced peers
ability to manage, develop, coach, and mentor teams across organizational boundaries
ability to learn and use various computer tools to prepare data and visualizations for analysis
ability to work independently
reports to: service delivery technical manager
about us:
we are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
join us:
are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you let's come together and take energy forward.
baker hughes company is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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