Locationremote — latam (mexico preferred or nearby time zones) about the role we are looking for a technical business analyst to help design, structure, and build internal systems and processes that support our growing operations. This role sits at the intersection of business analysis, system design, and light technical execution. You will work closely with internal stakeholders to translate business needs into scalable, well-structured system designs — not just implementing requests verbatim, but thoughtfully designing flexible, future-proof solutions. This is an ideal role for someone who enjoys thinking in systems, understands how enterprise software is designed, and is comfortable collaborating with both technical and non-technical teams. What you'll do partner with business stakeholders to understand requirements and translate them into clear system and process designs design internal modules and workflows (e.g. commissions systems, operational tools, internal platforms) with scalability and flexibility in mind define data models, entities, tables, and relationships needed to support new systems think critically about edge cases, future changes, and long-term maintainability when designing solutions collaborate with engineering or technical teams to ensure designs are implemented correctly document processes, system logic, and requirements clearly for technical and non-technical audiences use tools (including ai tools like chatgpt) to support system design, documentation, and problem-solving where appropriate help improve and standardize internal processes across teams through thoughtful system design what we're looking for experience working as a business analyst, technical business analyst, systems analyst, or similar role strong understanding of how enterprise software systems are designed and structured comfort with technical concepts such as data modeling, system architecture, workflows, and integrations (hands-on coding is not required) ability to think beyond immediate user requests and design solutions that are flexible and scalable experience working in or with enterprise software, internal tools, or it systems experience using cursor or ai-powered development environments to support system design, analysis, or prototyping strong analytical, problem-solving, and communication skills ability to work autonomously and proactively in a remote environment located in mexico or a similar time zone (close alignment with the team is important) nice to have experience with salesforce, reach, express, or similar enterprise platforms background working closely with engineering, it, or product teams experience designing compensation, commissions, or financial-related systems familiarity with process automation or system integration concepts why join us high-impact role with ownership over how internal systems are designed and built opportunity to shape scalable processes as the company grows collaborative environment that values thoughtful design over quick fixes remote-friendly culture with strong cross-functional collaboration