Job overview
we are seeking a seasoned hospitality professional to lead our rooms division operations. As a key member of our team, you will be responsible for overseeing the front office, lobby, and all aspects of guest services.
about the role
* foster a positive and welcoming environment for guests and staff alike.
* ensure seamless check-in and check-out processes, meeting or exceeding resort standards.
* liaise with departments to ensure efficient operation and maximum revenue generation.
in this role, you will have the opportunity to develop and implement strategies to drive revenue growth, enhance guest satisfaction, and maintain exceptional service standards.
key responsibilities
1. develop and execute plans to increase room revenue and occupancy rates.
2. collaborate with the front office team to ensure accurate and timely processing of guest reservations, arrivals, and departures.
3. maintain open communication channels with department heads to address operational issues and concerns.
requirements
* demonstrated leadership skills and experience in a luxury hospitality setting.
* excellent communication and interpersonal skills, with the ability to motivate and inspire team members.
* a strong understanding of revenue management principles and the ability to apply them effectively.
we offer a competitive compensation package, opportunities for career advancement, and a dynamic work environment that values innovation and teamwork.
what we offer
* a stimulating work environment that fosters growth and development.
* a competitive salary and benefits package.
* the opportunity to work with a talented team of professionals.