Collections agent – logistic services
position summary
the collections agent will be responsible for assisting with accounts receivables and collections duties, including but not limited to: collecting outstanding accounts receivable from the existing client base, resolving customer billing issues, and reducing accounts receivable delinquency.
main responsibilities
• review open accounts for collection efforts.
• make outbound collection calls in a professional manner while maintaining and improving customer relationships.
• resolve client billing issues and reduce accounts receivable delinquency.
• ensure customer payments are collected according to due dates.
• identify issues causing account delinquency and discuss them with account managers.
• review and monitor assigned accounts and applicable collection reports.
• provide timely follow-up on payment arrangements.
• send email correspondence to customers to encourage payment of overdue accounts.
• assist in month-end closings and annual financial audits.
• complete all assigned tasks accurately and on time.
other responsibilities
• perform other related activities or projects as assigned.
qualifications
• bilingual english/spanish required.
• enthusiastic, persistent, and confident approach.
• computer savvy with working knowledge of relevant software.
• excellent organizational and time management skills.
• strong communication skills with problem-solving abilities.
• detail-oriented and able to manage multiple tasks.
• bachelor’s degree in business administration, accounting, or a related field.
experience
• bachelor’s degree in business administration, accounting, or a related field.
• minimum of 2 years of previous experience in accounts receivable, debt solutions, and/or payment solutions.
• experience with mcleod and as400 software preferred.
location: monterrey, nl
job type: full-time with full benefits
salary: $20,000 mxp per month
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-requerimientos- educación mínima: educación superior - licenciatura
2 años de experiencia
idiomas: inglés
palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante
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