Position summary
the staffing operations coordinator plays a key role in the operational execution of staffing programs for national accounts and msp models. This position focuses on administrative coordination, system management, compliance tracking, and timesheet and billing validation, ensuring accurate and efficient service delivery.
this role does not carry sales responsibilities. It works closely with account executives and internal teams to ensure seamless workforce operations, data accuracy, and compliance with slas and client requirements.
key focus areas
* ats and vms order management
* timesheet tracking and validation
* pay rate and bill rate verification
* documentation compliance (client and internal guidelines)
* sla adherence
* reporting and data integrity control
* associate support (handling basic inquiries and escalation)
* billing accuracy and reconciliation
* cross-functional coordination
ideal candidate profile
* 2+ years of experience in hr operations, staffing support, msp programs, or workforce administration
* experience working with ats and/or vms platforms
* advanced english (mandatory)
* strong attention to detail (rate validation and documentation review)
* experience managing timesheet and billing processes
* organized and process-driven profile
* ability to manage multiple accounts simultaneously
* strong follow-up and problem-solving skills