¡estamos buscando tu talento!Buscamos solucionar de manera eficiente las necesidades tecnológicas y de talento humano de las instituciones que así lo requieren.vacante: deskside and smart hands supportidiomas: español e inglés avanzadohorario: de lunes a viernes - 08am - 5pmubicación*:carlos pellegrini 700 ciudad de buenos aires - argentina*scope of work service provider shall perform the following in-scope tasks at all dedicated and dispatch sites listed:- provide user support services technician(s) that are fluent in local language and english will act as a single point of contact for executives at office, or while travelling across client sites.- coordinate with client service desk, client uxcc and client level 2 and level 3 infra/app team as necessary.- vendor coordination for service break fix.- basic troubleshooting of lan, wan & wlan.- level 1 management of voice and data cabling / services- routine checkup of server room facilities and common services like meeting rooms, vc rooms and conferencing facilities.- lifecycle replacements and pc imaging.- coordination with client's pcaas partner/vendor- assets management, reconciliation and disposal coordination- meeting / event facility preparation.- provide on-site support for off-site events to set-up and test equipment, provide wan/lan access and support end-users during the event (examples: client updates)- end user onboarding and offboarding process- project coordination and deployment support as needed- monthly/weekly reporting to client it service management and governance- coordinate with end user or other site staff to schedule technical support at client locations in response to an escalated incident or service request(dedicated sites).- coordinate with client uxcc to schedule technical support at client locations in response to an escalated incident or service request(dispatch sites)