About the location
an oceanfront resort on mexico’s pacific, set within a private reserve. Escape to a secluded nature reserve in mexico’s tamarindo, the pristine coastline where verdant jungle meets the pacific ocean. With our unique location on a private peninsula, four seasons resort tamarindo, méxico, invites you to leave the world behind and explore this undiscovered region of mexico – far from everything, yet remotely close. This particular topography, and the wildlife that calls it home, make the area a treasure to be protected. We provide a natural refuge for those who seek an authentic connection to mexico, its biodiversity and culture. The best of mexico has yet to be discovered.
About the role
the commercial director is a part of the hotel's executive leadership team who collectively make key strategic and operational decisions for the hotel. The commercial director will create and implement marketing strategies and tactics that ensure that all marketing activities focus on maintaining the unique positioning of the property in an ever-changing competitive environment and achieving maximum revenue for the property. The successful candidate will be a proven leader, strategic thinker, motivator and innovator who is highly collaborative and puts people first.
This role is on site in tamarindo and can be based remotely. Remote locations considered will be mexico and the west coast of united states.
What you will do
oversees all property commercial activities, including sales, catering and conference services, digital, media, content/creative, revenue management and public relations
the commercial director and the sales & marketing division ensure that all activities and bookings are focused to yield maximum revenue per room occupied
needs to be strategic, proactive and have a proven track record in both sales and marketing
partner with airlift specialist team member to support owner, governmental and airline collaborations to increase and sustain direct lift to zlo
what you bring
three to five years of previous employment in a commercial director / director of sales & marketing position
luxury hotel sales & marketing senior leadership experience required
proven track record in prospecting for new business and savvy at negotiating
requires strong revenue and budget management skills
must be able to make quick decisions and work in a hectic and diverse work environment
must be able to build, develop and maintain a cohesive on site and remote based team
strong ability to prioritize, organize, and manage competing priorities
possess well-developed leadership and problem-solving skills
excellent reading, writing, and oral proficiency in the english language with a working knowledge of spanish preferred
knowledge of revenue and client management systems
demonstrates understanding of mexico—both culturally and commercially—with the ability to operate effectively within the country’s high‑end social and business circles
be closely aligned with tamarindo’s unique positioning as a developing destination, with the ability to contribute to the broader fs mexico collection and translate tamarindo’s identity into a clear and relevant commercial strategy
seeking a commercial director that is able to build on tamarindo’s culture and identity and is willing to try different approaches to drive new business from mexico and the us
bring the level of sophistication and storytelling needed to work closely with pr in presenting and strengthening tamarindo’s dna
experience within four seasons is a plus, however external candidates will be considered if they bring strong relevance to the market, the product, and the long‑term vision of the resort
partner with the general manager and the airlift analyst on this developing destination to increase and sustain direct lift to zlo
what we offer
competitive salary, wages, and a comprehensive benefits package
excellent training and development opportunities
employee discount for stays at any four seasons worldwide
complimentary dry cleaning for employee uniforms
food vouchers
complimentary employee meals
major medical expenses insurance
savings fund
transport
access to gym facilities
schedule & hours
this is a full‑time position
this role primarily works monday through friday, although may be asked to work other shifts, based on business volume
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