**Your responsibilities**: 1. Management of production, customer Quality and Personnel: CTA, BQ and AQ technicians. 2. Ensuring proper management for customer quality complaints, maintaining information in customer portals and customer communication, reporting to customers. 3. Responsible for the planning and execution of customer visits/audits, including the evaluation, definition, implementatios and verification of countermeasures in collaboration with the quality manager and related departments. 4. Participation in the creation and release of techinical documentation and internal standars. 5. Validation of customer specific requirements. 6. Ensure proper documentarion of claim progress in customer portals and internal ERP System. 7. Responsability for the trainings of the personnel regarding quality process, standards and procedures in production. 8. Contribute to the creation and implementation of best practice quality vision, strategu, policies, processes and procedures to aid and improve operational performance.
**Your profile**: Studies: Industrial, automotive, mechatronic or electronic engineering Experience: 5 years in automotive industry. Language: English advanced Knowledge: Control plan, quality management system, IATF and VDA requirements, 8D management, CRM, problem solving competences, portal Stellantis and Ford
**Your benefits**: The most important thing for us is your safety, so you will work in a safe place. Benefits in excess of the law. Professional development and growth.
**Contact**: thyssenkrupp Presta de México, S.A. de C.V. Recursos Humanos Calle Circuito Estaban de Antuñano No.1 Manzana 4 Parque Industrial Cd. Textil Puebla Huejotzingo, Puebla C.P. 74160, México
**Become part of the #GENERATIONTK**: We are a diversified business group. But what does that really mean? At thyssenkrupp, we have more than 155,000 employees in almost 80 countries; with annual sales amounting to 43 billion euros. We are leaders in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We have more than 200 years of industry experience and state-of-the-art technology. Our diversity and size can offer you tasks that suit your skills and awaken your curiosity to challenge you, day in and day out.Plus, you'll be able to work in a work environment you'll love; with exciting projects that are part of a shared goal: "to make the world a better place every day through our small and big actions, and through your collaboration"-that's what we're striving for.
**Company**: thyssenkrupp Presta de Mexico is unique in the group as there are already 3 business units: Steering Column, Cold Forging, Steerin Gear. We are a great team and we would be delighted to have you as a part of us!