Role purpose
ensures the administration of hr programs / processes / policies establish and reinforce corning values and positive work environment, while complying with all legal and regulatory requirements; ensures hr key stakeholders fully understand the value, benefit, and use of hr programs / processes / policies; ensures standards and guidelines are understood and consistently applied; ensures hr programs / processes / policies meet or beat quality and delivery expectations; ensures financial decisions and recommendations support top quartile cost performance objectives while maintaining appropriate levels of hr service delivery
key responsibilities
* administers change management strategies in support of successful implementation
* implements hr programs / processes / policies in compliance with current legal and regulatory policies and assesses them to determine the extent to which they support corning values and positive work environment
* researches external market practices to identify opportunities for continuous improvement to better meet corporate, business, function, and employee needs
* gathers and analyzes data on the performance and impact of hr programs / processes / policies, highlights areas of concern or improvement, and creates reports and presentations as requested to ensure achievement of targeted results
* develops and maintains subject matter experts through independent research and participation in company / professional groups
* recommends areas for standardization of hr programs / processes / policies, as appropriate, to reduce complexity of administration and associated costs
* identifies trends and enabling technologies that will improve ability to meet strategic objectives
* builds hr reputation through value-added interactions with customers
* monitors vendor performance in cooperation with procurement and other appropriate functions to establish stronger vendor relationships, as necessary
* addresses and resolves vendor issues within sphere of control and escalates others as appropriate
* educates colleagues and customer groups on proper use of hr systems for which he/she is responsible
* monitors and maintains integrity of data contained in hr systems for which he/she is responsible
* provides ad hoc support as necessary
* administers hr payment and billing processes as appropriate
* provides voice of the customer feedback on hr programs / processes / policies and ease of use
experiences/education - required
* proficiency in ms excel including creation/use of pivot tables
* critical thinking
* demonstrated capability handling large datasets efficiently under tight deadlines/time constraints.
* strong multitasking abilities—managing multiple priorities/projects/customers simultaneously at high service levels expected
experiences/education - desired
* at least 1-3 years of combined hr/admin experience (generalist/specialist) or equivalent
* bachelor’s degree in related area and/or hr certifications
* work experience in administrative and project roles
* computer proficiency (outlook, word, excel, powerpoint, peoplesoft)
* successful track record in the administration of hr or business processes or programs
* successful track record in partnering with external providers / vendors (coordination, billing)
* successful track record of continuous process/product improvement using defined methodology
* successful track record in fast-paced work environment (taking initiative, working independently and handling multiple priorities)
* able to handle sensitive information in a confidential manner
* basic proficiency in verbal and written english language skills