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Reddit community engagement specialist

Casa Blanca, Pue
OGS Media
Publicada el 12 diciembre
Descripción

*job overview*:
at ogsmedia, we help brands like tiktok, purple, tmz, peta, cbs (metacritic) and more provide a top-notch experience to their communities on reddit.

*what we offer*:

- *salary/employment type*: 30,976.50- 41,302.00 mxn, based on experience (b2b contract)
- *start date*: asap
- *location*: remote work with flexible hours (preference for 10am to 6pm est)
- *additional benefits*: supportive work environment with clear goals, mentorship, and opportunities for growth within a dynamic team

*key responsibilities*:
*community engagement and research*:

- identify relevant subreddits and key conversations related to our brand and actively participate by submitting content, commenting, and responding to users.
- monitor reddit for discussions, trends, and opportunities to connect with the community.
- conduct research on subreddits and their user dynamics to understand community culture and engagement rules.

*account and content management*:

- create and maintain reddit accounts, ensuring positive engagement and consistent participation in key communities.
- contribute to the setup and moderation of subreddits if needed, ensuring adherence to community guidelines and maintaining a welcoming environment.
- organize and schedule reddit content that promotes the brand in authentic, engaging ways.

*customer support and engagement*:

- respond to comments and questions in real-time, providing helpful and respectful support and information.
- escalate any complex or important interactions to appropriate team members and work collaboratively to provide responses.

*campaign and interaction tracking*:

- track and organize engagement data from reddit interactions to evaluate which approaches are effective.
- report on engagement metrics, tracking interactions and community feedback to continuously improve engagement efforts.

*qualifications*:

- proven experience engaging on social media in general, with a solid understanding of social features and community guidelines.
- familiarity with managing reddit accounts and understanding the platform’s karma and reward systems.
- ability to research and adapt to various subreddit cultures and norms.
- strong organizational skills, capable of managing multiple conversations and tracking engagement effectively.
- quick learner who can adapt to reddit’s trends and community dynamics.
- positive attitude with the ability to communicate respectfully and professionally in all interactions.
- passion for social media engagement, and creating meaningful connections online.

*hiring process*:

- *application review*: we’ll review your cv to see if it aligns with the key responsibilities and skills above.
- *discovery call (30 mins)*: if your experience looks like a fit, we’ll set up a brief call to better understand your practical experience and get to know you.
- *sample task*: if we like what we hear/see, we’ll assign a brief sample task to assess your approach.
- *final decision*: we’ll notify you with an offer if you’re selected or provide constructive feedback if we’re not a match.

*why working with us is pretty chill*

we’re a team that believes work should be meaningful, engaging, and actually enjoyable. Here’s what matters to us:

- *independence over micromanagement* - we trust you to get your work done your way. We don’t get hung up on the details, as long as you’re a great contributor.
- *creativity and initiative* - if you see a better way to do things, go for it. We’re all ears for fresh ideas and improvements.
- *honesty always* - had a rough night and need to start a bit later? Still hungover? Be real with us — we get it. No drama necessary.
- *laughing is good for you!* - life is too short to take everything too seriously. We like to laugh and make the most of our time together.

If you want to work at a place where you’re valued, listened to, and have the freedom to shape your own role, this might be a perfect fit. We treat each other like adults, so we expect you to act like one, too. We keep it simple: come in, be yourself, do great work, and enjoy the ride.

Pay: $30,976.50 - $41,302.00 per month

application question(s):

- please submit your cv in english
- please submit a 1-minute audio clip telling us why you'd be a great fit for this job! Please include the word “squirrel” in your 1-minute audio clip

*language*:

- english (required)

work location: remote

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