_this is a _*on site*_ _position._
*job title: customer service agent*
*responsibilities*:
- engage with customers, tailoring interactions for an exceptional experience.
- addresscustomer needs.
- provide accurate information and resolve issues.
- handle feedback and complaints professionally, striving for customer satisfaction.
- stay updated on regulations and policies.
*qualifications*:
- high school diploma (bachelor's degree preferred).
- previous customer service experience, healthcare industry experience a plus.
- excellent interpersonal skills, problem-solving abilities, and empathy.
- proficiency in customer service software and ehr systems.
- commitment to patient confidentiality and data security.
*benefits*:
- competitive compensation and benefits.
- opportunities for professional growth.
- join a supportive team dedicated to improving the patient experience.
*requirements*:
- proven experience in a customer service role.
- advanced english and excellent verbal and written communication skills.
- strong interpersonal skills and ability to work well with diverse customers.
- patience, empathy, and the ability to remain calm and professional in challenging situations.
- ability to multitask and prioritize tasks effectively.
- commitment to providing outstanding customer service and resolving issues promptly.
tipo de puesto: tiempo completo
salario: a partir de $15,000.00 al mes
horario:
- diurno
prestaciones:
- vales de despensa
tipos de compensaciones:
- bono de productividad
idioma:
- inglés avanzado (obligatorio)
lugar de trabajo: empleo presencial