_this is a _*on site*_ _position._*job title: customer service agent*responsibilities*:- engage with customers, tailoring interactions for an exceptional experience.- addresscustomer needs.- provide accurate information and resolve issues.- handle feedback and complaints professionally, striving for customer satisfaction.- stay updated on regulations and policies.*qualifications*:- high school diploma (bachelor's degree preferred).- previous customer service experience, healthcare industry experience a plus.- excellent interpersonal skills, problem-solving abilities, and empathy.- proficiency in customer service software and ehr systems.- commitment to patient confidentiality and data security.*benefits*:- competitive compensation and benefits.- opportunities for professional growth.- join a supportive team dedicated to improving the patient experience.*requirements*:- proven experience in a customer service role.- advanced english and excellent verbal and written communication skills.- strong interpersonal skills and ability to work well with diverse customers.- patience, empathy, and the ability to remain calm and professional in challenging situations.- ability to multitask and prioritize tasks effectively.- commitment to providing outstanding customer service and resolving issues promptly.tipo de puesto: tiempo completosueldo: a partir de $15,* al mesbeneficios:- vales de despensapago complementario:- bono de productividadtipo de jornada:- diurnoidioma:- inglés avanzado (obligatorio)lugar de trabajo: empleo presencial