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Dealer support representative (sales operations)

Tijuana, B.C.
Staffvia
Publicada el Publicado hace 23 hr horas
Descripción

Descripción y detalle de las actividades- *
sales support*- support rsms and sales reps in meeting sales goals
- manage inbound/outbound calls, upselling, and account support
- provide merchandising guidance and count-and-fill assistance
- communicate with dealers to monitor sell-through and drive bookings
- assist customers with assortments using sales data
- prospect and open new dealer accounts
- maintain crm records (hubspot)
- prepare samples, reports, and presentation tools
- provide coverage for rsms, reps, and dsrs
- occasional travel for trade shows or key meetings-
- *
wholesale account & order management*- enter and update orders in sap bydesign, nuorder, and edi
- manage orders from creation through delivery
- verify pricing, terms, discounts, and accuracy
- monitor open orders and update rsms/reps and customers
- ensure orders ship on time
- review open orders and resolve issues proactively
- process return authorizations
- respond to wholesale inquiries-
- *
reporting*- identify sales opportunities using available data
- track progress toward shipping and revenue targets
- provide clear, user-friendly reports
- share ats reports and resolve inventory issues
- deliver accurate market and consumer insights
- support additional projects as neededexperiência y requisitos
- *requirements*- strong self-leadership; able to work with mínimal supervision
- highly motivated, energetic, and responsive to urgent issues
- excellent verbal and written communication
- strong time management; meets deadlines
- flexible and able to adapt to shifting priorities
- strong customer service and rapport-building skills
- team-oriented, collaborative, and supportive
- strong problem-solving and critical-thinking abilities
- highly organized with strong attention to detail
- able to manage multiple projects at once-
- *
minimum qualifications*- 3+ years of sales experience in apparel or a related industry
- experience with outbound calling, upselling, and account management
- ability to analyze sales reports and identify opportunities
- high school diploma required; bachelor’s in business, finance, or related field preferred
- knowledge of barre, pilates, yoga, or general fitness
- proficient in outlook, word, excel, teams, and powerpoint
- experience with sap business bydesign (strong plus)
- experience with hubspot, nuorder b2b, or other crm systems (bonus)
- excellent written and verbal english
- strong customer service mindset- occasional travel to the u.s. (vista, ca); valid visa required

beneficios- beneficios de acuerdo a la lft
- seguro de gastos médicos-
- *número de vacantes* 2- * área* ventas/comercial- * contrato* permanente- * modalidad* híbrido- * turno* diurno- * jornada* tiempo completo-
- *horario*- tiempo completo
- lunes a viernes-
- *salario mensual neto* $22,000 - $23,000 mxn- * estudios* carrera sin título- * inglés*hablado: avanzado, escrito: avanzado- * disponibilidad p. viajar* si

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