Under routine supervision, this position is responsible for dispatching and resolving problems for our company drivers, contracted drivers, and/or carriers. This position requires you to have exceptional proactive communication skills with internal and external customers, including promptly resolving issues with pickup and delivery, monitoring check call completion, activity documentation, and overall promoting a professional workplace attitude in a fast-paced environment.key responsibilities: monitor loads assigned to drivers, including resolving any issues that may affect the scheduled times for pickup or delivery, while proactively communicating to the affected customers; problems normally include truck mechanical problems, traffic or weather issues, or customer-directed shipment changes maintain documentation of driver detention time to ensure accurate, on-time pay maintain the company safety culture to include daily safety messages and monthly driver briefings; help enforce company policies to ensure compliance with dot and company requirements support other team members as needed communicate in a professional, timely, and effective manner with internal and external drivers via phone calls and system messages; build and maintain a positive attitude to strengthen driver engagement to minimize turnover and improve driver satisfaction and productivity manage company equipment to improve operation efficiency and profitability through coordinating with fleet maintenance teams and previously assigned drivers to ensure vehicle readinessminimum qualifications: high school diploma/ged with up to 1 year of transportation, customer service, or other relevant experienceand demonstration of the following skills and abilities through education, certifications, military, or other experiencesability to effectively transmit, receive, and accurately interpret ideas through various mediumsability to meet or exceed driver needs to provide excellent serviceability to work with a variety of individuals and groups in a constructive and collaborative mannerability to adapt to a dynamic work environment and shifting priorities and directivespreferred qualifications: 1-2 years of transportation, customer service, or other relevant experiencesalary:$15,000 mxn per monthschedules:tuesday to saturday: 6:00 am – 3:00 pm cstfriday to monday: 6:00 am – 5:00 pm cstby proceeding with your application, you acknowledge you have reviewed and consent to the processing and transfer of your personal data under the terms provided in the linked hunt mexicana, s.a. de c.v.'S privacy policy: aviso de privacidad.pdf .este puesto es con hunt mexicana, s.a. de c.vthis position is not eligible for employment-based sponsorship.