Overview
implementation & technical account manager team leader at yuno. Remote, latam, full time, leadership, 7+ years of experience.
at yuno, we are building the payment infrastructure that enables all companies to participate in the global market. We provide a high-performance payment orchestrator to enable seamless payment integrations worldwide.
as an implementation team leader you will lead part of the team of implementation & tech implementation, driving high-impact solutions in the payments space.
responsibilities
* leading discussions with senior leadership regarding technical and product strategy, incidents, trade-offs, and risk management
* developing close relationships with customers to understand their business/operational needs and technical challenges, and helping them achieve the greatest value from our products
* working with developers and senior engineers to provide advocacy and strategic technical guidance, helping customers plan and build solutions that proactively drive application health
* collaborating with product and development teams to customize specific products for customers
* monitoring the progress of product integrations and ramp-ups to ensure their success
minimum qualifications
* minimum 7 years of experience in a technical account manager or integration engineering role, preferably in a fintech or payments industry
* strong understanding of restful apis, soap, json, xml, and other web services protocols and api management tools (e.g., postman, soapui, swagger)
* proficiency in web fundamentals (html, css, javascript, restful api, frameworks); expertise in at least one server-side language (golang, python, node.js, others)
* exposure to server and database technologies (apache, nginx, iis, mysql, oracle, postgresql, mongodb, etc.)
* team leading experience
* fluency in english
preferred qualifications
* experience with a ticketing system is a plus
* excellent analytical, technical, problem-solving, and project management skills
* exceptional organizational skills, with the ability to manage multiple activities and projects simultaneously
what we offer at yuno
* competitive compensation
* remote work - you can work from everywhere!
* home office bonus - one-time allowance to help you create your ideal home office
* work equipment
* stock options
* health plan wherever you are
* flexible days off
* language, professional and personal growth courses
job details
* employment type: full-time
* seniority level: not applicable
* job function: sales and business development
we’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of ai.
#j-18808-ljbffr