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Lead solution consultant - bilingual

Colima, Col
UKG (Ultimate Kronos Group)
Publicada el 13 agosto
Descripción

*description & qualifications*:
description

the professional services solution consultants are the key resource entrusted with understanding our customer's core business drivers and requirements, and then envisioning and delivering workforce central and ukg dimensions solutions that meet those needs. Solution consultants will promote best-of-breed solutions for manufacturing work practices, as well as define and communicate technical solutions for the manufacturing customers we implement. Our manufacturing vertical consists of five main pillars that span pharmaceuticals, energy, automotive, construction, and food production. We are in search of a team player and leader with experience in one or more of these spaces who has a passion for building relationships and delivering outstanding customer service.
Are you someone who really understands the business needs of your customers, enjoys seeing a successful software implementation being adopted, and loves to travel? If so this could be the perfect opportunity for you!
- successfully implementing the workforce central and dimensions products for customers following our prescribed paragon methodology.
- preparation of detailed analysis of business processes, including client interviews, current flow validation, and development of automated flow charts detailing process steps, hand offs and decision points.
- determining and documenting solution designs based on the workforce central suite of products.
- maintain a high level of enterprise competence, coordinate development and assignments as well as identify, capture and share expertise.
- providing both pre-sales and service support where domain or product expertise does not exist within the organization.

*qualifications*:
basic qualifications:

- bachelor's degree in related business/technical field or equivalent work experience
- ability to effectively facilitate and manage meetings
- strong consulting and active listening skills
- ability to prepare and deliver effective presentations and status reports
- willingness to hold themselves and others accountable for accomplishing objectives with a positive results focused attitude
- ability to collaborate with clients, identify engagement follow-on opportunities, and have strong desire to excel
- excellent verbal and written communication skills bilingual (english and spanish)
- willingness to travel up to 25%
- hybrid office role: 2 days a week in office and 3 days remote

preferred qualifications:

- hands on experience as a subject matter expert (sme) with labor management, hr/payroll, timekeeping. Manufacturing customer experience.
- erp, mrp and/or supply chain knowledge/experience
- phr or cpp certification
- experience using agile implementation methodology
- lean manufacturing or lean systems implementation experience
- six sigma (green belt / black belt)

company overview

here at ukg, our purpose is people. Our hr, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our u krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?

Eeo statement

*equal opportunity employer*

ultimate kronos group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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