*vacante para la empresa north american production sharing de méxico en tijuana, baja california*:*duties/responsibilities*:- receives and handles requests from customers and distributors for price quotes, purchase orders, order adjustments, and order cancellations- builds rapport with customers and works to ensure they receive excellent service- uses computer database to retrieve necessary customer information, inventory information, and purchase order status- provide pricing, delivery, and other order information to customers- draft purchase orders and invoices to submit to the accounting department- maintain files of active orders and updates with changes to customer accounts or orders- performs other related duties as assigned*required skills/abilities*:- excellent organizational skills and attention to detail- excellent communication and interpersonal skills- ability to maintain good customer relations- proficient computer skills and ability to learn database and ordering systems*education and experience*:- bachelor or equivalent required- at least three years of experience in customer service or order processing is required- erp experience required*notes*:- prolonged periods sitting at a desk and working on a computer- this is an*on-site-position in tijuana*; we are located in ciudad industrial tijuana*nível de educación deseada*:superior - titulado*nível de experiência deseada*:nível experto*función departamental*:atención al cliente*industria*:textiles*habilidades*:- order processing- bilingual- customer services