As a collector you will be in charge of manage a portfolio of assigned accounts, will be responsible for the reconciliation of the portfolio assigned with customers on a timely basis monthly. One of the main responsibilities is to collect debts from our customers for delinquent accounts, so the candidate should have experience with collection services and account maintenance. Our ideal applicant has strong communication skills, fluent in english, proficient with collections and proficiency with microsoft office software, including outlook.job tasks and responsibilities include: initiate collection efforts from assigned customer portfolio on a regular basis to collect and maintain past due amounts within an acceptable range. (phone/email) develop payment plans, locate debtors in order to begin the recovery process, and negotiate debt payments. Partner closely with the sales, operations and other internal stakeholders to establish best practices for areas of responsibility. Review/process credit applications ensure compliance with all corporate and country-specific policies and procedures. Manage and maintain customer master data and oversee customer claims for timely resolution. Maintains own sop and workflow documentation current.