It asset & configuration management analyst iii
join to apply for the it asset & configuration management analyst iii role at herbalife.
overview
the asset and configuration management analyst iii is responsible for delivering daily end-to-end configuration management services, focusing on prioritized tasks within the organization.
responsibilities
1. manage daily operational activities, including establishing priorities and work assignments.
2. track policy compliance and resolve or escalate issues.
3. review, approve, and fulfill configuration management service requests.
4. perform inventory reviews and data audits with global technology services teams to ensure data accuracy and compliance.
5. contribute to strategic projects to enhance configuration management capabilities.
6. discuss and implement changes to the it infrastructure related to configuration management, ensuring data integrity.
7. educate the organization on configuration management policies, concepts, and procedures.
8. support and improve configuration management functionalities for operational excellence.
9. design, review, test, and publish ci reports as needed.
10. report on metrics and cmdb health.
team highlights
the team has expertise in servicenow configuration management, cmdb, servicenow discovery, ci relationships, classification, and reporting.
qualifications
* 5+ years of experience with servicenow configuration management, cmdb, discovery, and reporting.
* knowledge of it asset and configuration management practices and itsm.
* experience with discovery, scan, and scripting processes for cmdb updates.
* intermediate to advanced itil v4 knowledge; certification preferred.
* strong analytical, data management, and manipulation skills.
* familiarity with it jargon.
* project management or coordination skills.
education
* bachelor's degree in systems engineering, information technology, or related field.
* strong english communication skills.
additional details
* seniority level: mid-senior level
* employment type: full-time
* job function: information technology
* industry: wellness and fitness services
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