Job descriptionlead customer communication for product quality issuesquality assurance for new product launches to achieve int./ext.product quality targetsfollow-up customer complaint process to increase customer satisfactionqualificationsadvanced product quality planning (apqp) & product launchppap package assembly and psw submission for approval to customersauthority to sign pswquality responsible in q(g)cs for new products / applicationsparticipation in the pfmea/cp/pqi during product realization processmake sure defined special characteristics are included.provide quality history and lessons learneddefine & communicate product safe launch & exit criteriaquality section line releases for new products / applications (qmm wsr) per defined procedureqmm ensures qz test is planned for the vs products for current my as defined in cdq*.(pv test is planned by mfe product coordinator)confirmation of containment actions and effectiveness of corrective actions on the shop floor in case of customer claims.8d process monitoring with responsible, mfq, pqa, development, application etc.tracks the 8d progress to achieve 8d closure in less than 60 dayscri reduction related to s&c's: analyze trends & events in order to kick-off activities with responsible departments to initiate activities to reduce s&c'sdnf/tnf monitoring to trigger actions within sales, application or program managersenglish advanced#j-*-ljbffr