Join to apply for the associate account manager role at expedia groupwhy join us?
to shape the future of travel, people must come first.
guided by our values and leadership agreements, we foster an open culture where everyone belongs, differences are celebrated and where the success of one benefits us all.
expedia offers a comprehensive benefits package, travel perks, generous time-off, parental leave, flexible work options, and career development resources to fuel passion for travel and reward employees' dedication.associate account managerintroduction to the teamthe associate account manager's primary responsibility in their assigned territory is to onboard, develop, and maintain a high-quality portfolio of hotel products for expedia's fast-growing global customer base.
in this role, you will work closely with expedia lps hotel partners to help them maximize the production potential of their participation in the expedia marketplace through data insights, marketing, distribution, and revenue-management tools.in this role, you willbuild and maintain strong relationships with hotel partners by acting as a trusted advisor, providing data-driven insights, revenue-management advice, and marketing opportunities to optimize performance in the expedia marketplace.assist in developing account plans, proposals, and business cases under the guidance of senior team members.secure seasonal deals and promotions to support the brands' merchandising and marketing efforts.secure additional lodging rates and availability information over high-demand and compression periods to satisfy traveler needs.learn our products, services, and industry, and apply that knowledge to effectively communicate value propositions and solutions to customers.research competitors, markets, and customer industries using internal tools to generate useful insights.guide and support hotel partners to deliver the best traveler experience.develop an understanding of contract basics, negotiations, and the financial impact of business decisions.execute effectively based on kpi metrics (targets, goals, and/or strategic objectives).
promote self-service.conduct regular self-learning to improve skills.20% travel for partner visits.experience and qualificationsbachelor's degree or equivalent related professional experience.experience working for an e-commerce platform is a plus.strong written and spoken communication, active listening, and influencing skills.proficiency in english and spanish language skills.ability to present ideas and directives clearly and persuasively; actively listen when spoken/presented to.ability to communicate effectively to various levels and through a variety of communication channels.mastery of prioritizing work to achieve critical metrics set by leadership.genuine relationship builder; earns the confidence ofothers.bridges and sustains solid partnerships based on mutual support through a shared style.appetite for innovative technology, a constantly evolving business environment, and data-driven decision making.demonstrates problem-solving skills.ability to select and present insightful datasets including performance, market, and competitor analysis and implement meaningful action plans.able to work independently as well as be a strong teammate, always seeking to improve the team and organizational performance.help other team members acquire skills or achieve targets/goals.accommodation requestsif you need assistance with any part of the application or recruiting process due to a disability or other physical or mental health conditions, please reach out to our recruiting accommodations team through the accommodation request.for more information about how to apply, visit our careers website at careers.expediagroup.com/jobs.
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