Overview
location: mexico - guadalajara (am)
required travel: minimal
managerial: no
who we are
amdocs helps the world's leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, it, and network domains – delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the nasdaq global select market (nasdaq: dox) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com
at amdocs, our mission is to empower our employees to 'live amazing, do amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
in one sentence
the immigration and relocation specialist provide operational immigration support with a primary focus on mexico and latin america immigration operations. The role is responsible for executing assigned case activities, supporting employees and internal teams, and coordinating with immigration authorities and providers in compliance with established policies. The role operates as an individual contributor, performing assigned immigration and relocation activities under the guidance of regional leadership. The immigration and relocation specialist – mexico & latin america will be the designated main point of contact before mexican immigration authorities (inm) and act as an authorized company signatory for mexico immigration and relocation matters within a defined, limited scope.
what will your job look like?
* act as the primary operational liaison with inm for assigned mexico immigration cases and relocation vendors
* execute immigration filings, submissions, and follow‐ups with inm in accordance with approved procedures.
* sign immigration documents and applications as an authorized signatory, limited to standard case execution and documentation.
* prepare and submit case documentation using approved templates and guidance.
* coordinate internal inputs, approvals, and timelines as defined in process documentation according to internal relocation policy
* liaise with external immigration providers to track and support case progression.
* support compliance by adhering to defined guidelines and promptly escalating complex, non‐routine, or high‐risk matters per established escalation protocols.
* provide procedural and factual guidance to employees and internal stakeholders regarding mexico immigration processes.
* direct policy interpretation, exemptions, or strategic questions to senior immigration leadership.
* monitor regulatory updates affecting mexico immigration/relocation and submit summaries for review by leadership.
all you need is...
* 2 years - legal/immigration experience – an advantage
* experience acting as an authorized immigration signatory or managing filings with government authorities
* fluency in spanish and english (written and spoken)
* strong organizational, coordination, and execution skills
* proficiency with microsoft word, excel, teams, and sharepoint
* exposure to corporate domestic and international relocation processes
preferred
* hands‐on experience with mexico immigration processes and interaction with inm
* exposure to latin america immigration processes
* experience coordinating with external immigration vendors
* familiarity with ai‐enabled productivity tools (e.g., copilot)
* familiar with amdocs relocation policy and process - desired
why you will love this job
* you will be able to use your well-earned experience, expertise, and impeccable influence to manage vital relocation and immigration processes, achieving the highest customer satisfaction for amdocs travelers worldwide.
* you will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development
* you will have the opportunity to work in multinational environment for the global market leader in its field.
amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
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