Global key account manager, copenhagen people behind the solutionsat fuller technologies we know that building a strong team starts with creating opportunities for growth. For over a century, we've supported the people behind the solutions, fostering a culture where hard work is valued, learning is encouraged, and teamwork drives success.here, you'll find the tools and support to develop your skills and take your career further. Join us and become part of a company that values your contributions and is committed to helping you succeed—every step of the way.about the role the global key account manager leads and develops strategic relationships with our largest and most influential customers. The role exists to ensure our global key accounts receive the highest level of partnership, support, and commercial value. By understanding their business needs, driving joint initiatives, and coordinating cross‑functional efforts, this position secures long‑term growth, strengthens customer loyalty, and ensures fuller is positioned as a trusted strategic partner across all markets.about the department this position is part of a global, cross‑functional commercial team dedicated to supporting our most strategically important customers. The team works closely across regions and functions to deliver consistent value, strengthen long‑term partnerships, and ensure a unified approach to our global key accounts. While the role is hybrid, the right candidate should expect to maintain a minimum of 50% physical presence at one of our global offices to effectively collaborate with colleagues and stakeholders.your responsibilities :customer lifecycle managementdevelop and execute strategic account plans for global key customersmanage renewals, contract expansions, and long‑term account developmentidentify risks, challenges, and opportunities across the customer lifecyclecommercial & financial managementdrive revenue growth through upselling, cross‑selling, and strategic commercial initiativesnegotiate global commercial agreements in collaboration with regions, legal and financemanage pricing, profitability, and forecasting for key accountsoversee budget planning and financial governance related to global customersperformance & governancemonitor account performance and ensure delivery against agreed objectivestranslate customer insights into internal improvements, product feedback, and strategic actionsensure compliance with internal standards, governance frameworks, and contractual commitmentsdevelop and report kpis for account health, customer satisfaction, and commercial performancestrategy & enablementlead joint business planning and long‑term strategic collaboration with key customerscoordinate cross‑functional teams to deliver customer initiatives and regional & global projectsbuild strong senior‑level relationships to position fuller as a trusted strategic partnersecure opportunity management and pipeline updates in crm for full global visibilityyou bring account leadership experienceproven track record managing major and/or strategic accounts in a b2b enviromentexperience developing and executing strategic account plans that drive long-term growthstrong commercial acume with the ability to manage complex contracts, pricing structures and negotiationsdemonstrated success in driving revenue, profitability and customer value. Cross‑functional & customer insight competenciesexperience working cross‑functionally with sales, products, operations, legal, finance, and strategy teamsability to translate customer needs and insights into actionable improvements and strategic initiativesskilled at coordinating internal stakeholders to ensure seamless global deliveryconfident in navigating complex organizational structures — both internally and on the customer siderelationship & stakeholder managementstrong stakeholder‑management capabilities with the ability to influence at senior and executive levelsexcellent relationship‑building skills, fostering trust and long‑term strategic collaborationability to manage customer expectations, resolve conflicts, and maintain proactive communicationcomfortable representing the company in high‑stakes discussions with global customersanalytical & strategic skillsanalytical mindset with the ability to structure data, develop insights, and define kpis for account performancestrong problem‑solving skills and the ability to simplify complex situations into actionable stepsskilled in using crm and other commercial systems to ensure accurate forecasting and visibilityclear and confident communicator capable of presenting to senior leadership and customer executivesindustry and company experience will be a clear advantage.as an equal opportunity employer, fuller technologies embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds to apply irrespective of sex, gender identity/expression, disability, sexual orientation, or age. The more diverse our employees are, the stronger our team is.application and contactplease apply by clicking "apply" on this page. Kindly note that we will be reviewing applications and conducting interviews - also on a virtual setting as required - on an ongoing basis so please apply as soon as possible.no recruiters and unsolicited agency referrals, please.build a better worldfuller technologies helps build societies all over the world by contributing to the infrastructure needed for global economic growth. It is a big responsibility, and we are committed to driving growth while minimising environmental impact. To achieve this, your skills, your curiosity, and your drive for change are important. Together in our diverse team, we collaborate in an inclusive and supportive environment to discover further ways to economic and environmental success.for further information on fuller technologies' business and services, visit