This position is responsible for ensuring production meets quality standards and customers’ requirements and establishes industry standards and enforce/document policies and procedures of the company.
* root cause analysis and implementation of corrective action for process related concerns.
* responsible for continual improvement activities to enhance the quality controls, aql, inspection methods, control plans, apqp, and lean tools such as 5s, kaizen & pdca.
* develop training to build quality awareness.
* support the quality inspectors to ensure that products and processes comply with the relevant requirements of the quality management system.
* review fmeas for each complaint received or tendency towards failure process, being able to produce a change or revision as required and the opportunity required.
* ensure timely resolution of supplier failure, corrective actions and preventive actions.
* lead team efforts to solve issues, based on customer or product quality concerns
* interaction with engineering and operations departments to ensure new products are in accordance previous to hand off to manufacturing process.
* ensure timely resolution of customer failure, corrective actions and preventive actions.
* knowledge quality kpi, dpm’s, yields and quality tools.
* manage the maintenance of the quality system relating to: review, validate and follow work instructions, nonconformance management, handling customer complaints and rma, compliance with iso 9001:2015
* responsible for monitoring and ensure the closure of corrective actions and non-conformities of sgc of their own area.
* knowledge inquality systems iso 9001:2015 & iso 13485 (preferred)
* knowledge of ppap, pfmea, 8d's, apqp, 8 quality tools
* basic knowledge of manufacturing, efficiency, performance and productivity.
* tools for continuous improvement (lean manufacturing, six sigma)
* strong communications skills.
* english level required is 80% conversational
* bachelor's degree (b.a.), from four-year college or university or 2+ years related experience and/or training, or equivalent combination of education and experience.
* sheet metal & powder coating manufacturing processes.
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