New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you’re willing to contribute and create value for tomorrow’s cleaner and smarter mobility, faurecia is the place to be._
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main responsibilities:_*
- the role of a local it specialist (lit) is to support the plant to which he is assigned in the day-to-day operations of the local network, the standard it hardware and software connected and/or installed at that location. This position will serve as a local administrator and provide support or support to the users of the assigned plant as required, always repeating the standards of the company, both it and other areas._
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main functions of the position:_*
- support it and user issues related to corporate manufacturing systems (level 1 support)._
- _involve the corresponding l2 or l3 support when necessary._
- _server disk space management and operating system patching (itop managed servers only)_
- _troubleshooting and hardware replacement when warranted._
- _support users with technical ms office or other pc issues as a result of an escalation of the ticketing system called fits._
- _communicate to n+1, n+2 or other it personnel local or system changes (always respecting the change control or rfc process)._
- _escalate support tickets using the system called fits when applicable._
- _configuration of company-owned desktops/laptops._
- _basic network support and troubleshooting (level 1 support)._
- _ensure that backups of local systems run correctly._
- _manage plant it budget._
- _perform other tasks assigned by the plant leader and the assigned itop regional manager, as long as they do not conflict with company standards._
- _maintain daily communication with plant management and be part of daily plant meetings._