Administrative Assistant – Pre‑Services & Appeals Assistant
Join Virtustant, a professional services firm specializing in medical claims processing and authorizations, as a remote Pre‑Services & Appeals Assistant. You will support a senior specialist in handling both pre‑service and post‑service medical appeals, coordinating with healthcare providers and suppliers.
About the Company
Our client assists healthcare providers with pre‑service authorizations, appeals, and post‑service appeals, navigating the complex world of medical claims. The team is growing and values organization, detail, and proactive collaboration.
Job Description
Remote position. Must have strong computer skills, document processing abilities, and a proactive mindset. The role requires attendance in Google Meet during work hours, handling phone calls with clients and suppliers during the shift, and managing digital documents.
Responsibilities
- Assist with pre‑service authorizations for medical claims.
- Handle pre‑service and post‑service appeals, ensuring accuracy and completeness.
- Merge, edit, and organize narrative reports for claims processing.
- Ensure required documentation is submitted by end of each workday.
- Maintain accuracy and attention to detail in medical forms.
- Handle phone calls with clients and suppliers during the shift.
Required Experience & Qualifications
- Strong computer skills – especially document merging, formatting, and editing.
- Highly organized and detail‑oriented in managing medical records.
Preferred Skills
- Proactive mindset and ability to collaborate effectively in a remote environment.
- Familiarity with medical terminology and claims processing (not mandatory).
Personality
Proactive and collaborative mindset.
Schedule & Compensation
Part‑time. Payment in USD or local currency according to candidate preference.
Employment Details
- Seniority level: Associate
- Employment type: Part‑time
- Job function: Administrative
- Industry: Insurance
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