Fis is looking for a it business analyst generalduties & responsibilities • develops understanding of anddefines client products and services through information gatheringsessions to determine how fis systems must be established to meetclient needs.
• through data analysis, product mapping andinterviews, gathers forms and data files from customer and assessesrequirements for software utilization and discusses any softwarecustomization requirements with programming team.
• creates datamaps and transaction workflow documents showing exactly how everyfield of information will be converted.
data mapping forms thetechnical specification for the conversion and, in some cases, maygenerate code.
shares data maps with programmers, clients andothers as appropriate to ensure successful conversion.
refinesmapping through validation.
• as part of the conversion process,tests customized software against customer specific needs sharingreports and application specific data with customers that reflecthow conversion data will be processed.
reviews conversion results(reports, balancing, data load, software changes) with client torefine and confirm requirements.
obtains formal customer acceptanceof results.
• examines client processes, forms and reports,determines operational needs and documents what software will doand all related processes, forms, reports, etc.
to be used afterconversion is complete.
• may develop new procedures with client toensure fis software is used appropriately.
• carefully examinesdata and reports to make sure conversion is proceeding correctly,runs test scripts with various data to see how new or customizedtransactions process through the software and verifies andvalidates accuracy of data through the generation of a variety ofreports.
validation may include completion of prior system to fisbalancing.
• coordinates and conducts readiness review.
thisincludes directing the customer in the preparation and execution oftest scripts to verify accuracy of data, training and procedures,system set-up and reports.
the readiness review process ensures thecustomer training and procedures, the system, and the conversiondata are correct and ready for actual conversion.
• customizes fissoftware through the use of authoring tools to meet individualcustomer needs – modifies screens and data fields, creates newforms, screens, product sets, tables, etc.
• throughout project,provides expertise to answer questions and guide clients in the useof the system.
• conducts train the trainer sessions to instructand train internal customers (employees) or external customers onchanges, new systems or new procedures.
• acts as an on-siteresource during conversion and answers questions, troubleshootsproblems as they occur, supports implementation of new procedures,conducts last minute training if necessary and provides supportduring conversion week.
reviews the conversion results (reports,balancing of systems, balancing system conversion to associatedgeneral ledger accounts, errors with the customer and obtainsclient sign-off.
coordinates and directs the completion ofpost-conversion maintenance potentially including error resolution,system or data changes and balancing adjustments.
• other relatedduties assigned as needed.
education requirements bachelor's degreein business or related field or the equivalent combination ofeducation, training, or work experience.
general knowledge, skills& abilities • communicates ideas both verbally and in writtenform in a clear, concise and professional manner • requiresadvanced working knowledge of fis systems as well as the industriesin which fis competes for business • ability to understand, applyand explain concepts • ability to handle project commensurate withjob expectations • ability to analyze and solve problems usinglearned techniques and tools • requires human relations,negotiation and documentation skills • requires high attention todetail • positions involving data mapping require strong analyticaland technical skills • ability to translate client requirements totechnical specifications and communicate to technical staff • teamskills, including the ability to establish and maintain effectiveworking relationships both internally as well as externally •flexibility, versatility, dependability