We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in
e-commerce & customer service
to join our client's team and take their operations to the next level.
In this role, you will be responsible for performing various tasks, including:
Manage and update Shopify store (products, SEO alignment, store optimization);
Handle Etsy store management, including listing optimization for visibility and conversions;
Manage TikTok Shop setup, marketing, and daily operations;
Respond quickly and professionally to customer inquiries on Etsy, TikTok Shop, Instagram, and Shopify;
Provide clear, helpful, and polite communication to ensure customer satisfaction and prevent lost sales;
Track conversations, follow up in a timely manner, and escalate complex cases when needed;
Create and implement content strategies for TikTok, Instagram, and Pinterest;
Edit and schedule engaging short-form videos, staying aligned with current trends;
Maintain consistent branding across platforms;
Suggest content ideas that increase engagement and drive sales;
Manage campaigns using Flodesk (or similar tools);
Design newsletters and graphics using Canva;
Track and report performance (open rates, CTRs);
Support sales funnel creation and management to increase conversions;
Report on growth metrics: followers, engagement, customer messages resolved, sales impact;
Provide actionable, data-driven suggestions for improvement;
Requirements
Proven
e-commerce experience
(Shopify, Etsy, TikTok Shop required);
Strong
customer service background
with results in fast, effective messaging;
Familiarity with SEO, website optimization, and social media growth strategies;
Proficiency in Canva, Flodesk (or similar), content scheduling tools;
Excellent written English — clear, polite, and professional tone;
Ability to show
impact through metrics
(growth, engagement, campaign performance, etc.);
Portfolio with measurable results (social media, email, or sales growth);
Available to start immediately and attend interviews;
Benefits
Work from home;
Payment in dollars per working hour (40-hour week);
Starting salary between
4$ - 12$
per hour depending on your experience, with room for raises based on performance;
A workplace that values its people;
Professional development opportunities to grow your career;
Be part of a supportive team that values your input and achievements;
Referral bonus:
If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;
Remember to upload your data in English, please. Including your resume.
📌 Virtual Assistant - E-commerce & Customer Service
🏢 We Clone You
📍 Tuxtla Gutiérrez