Overview
global operations director guadalajara, mexico (comprehensive relocation support available)
a leading international financial services company, currently undergoing a significant phase of global expansion and operational consolidation, is seeking its next global operations director to lead the evolution, transformation, and scalability of complex, high-volume international operations. With a strategic presence across latam and asia — and a clear long-term vision for continued general growth — we are strengthening our international operational capabilities to build resilient, efficient, and scalable structures capable of sustaining 24/7 operations under the highest standards of control, security, continuity, and performance. We are seeking an accomplished executive leader with a strong background in multi-country operations, capable of combining strategic vision, operational transformation, and execution excellence while actively contributing to the company's next stage of global growth and organizational maturity.
key responsibilities
lead and evolve 24/7 international operations across multiple geographies
consolidate resilient, efficient, and scalable global operational structures
ensure high standards of operational control, continuity, compliance, and security within high-volume transactional environments
drive operational transformation, automation, and digitalization initiatives focused on efficiency and sustainable growth
strengthen operational governance models, performance indicators, and global organizational capabilities
lead high-performing multicultural teams within dynamic and rapidly growing environments
partner closely with the c-suite in defining and executing the company's global business strategy
ensure financial sustainability and operational optimization with direct impact on profitability, productivity, and customer experience
ideal profile
15+ years of experience leading complex, large-scale operations
experience within industries such as microfinance, financial services, transactional banking, operational fintech, payment processing, insurance, or other highly demanding multi-country operational environments
proven track record in roles such as coo, global operations director, vp/svp operations, or senior international operations leadership positions
extensive experience managing multi-country operations and complex general operational structures
demonstrated ability to integrate strategic thinking, operational transformation, and execution excellence
strong track record scaling operations, strengthening organizational structures, and optimizing operational and financial kpis
experience driving automation, digitalization, advanced analytics, and operational transformation initiatives
strong business acumen, executive leadership, and results orientation
advanced english proficiency required | a third language is highly desirable
mba, master's degree, or executive education in business administration, finance, operations, strategy, digital transformation, or related fields will be considered a strong differentiator, though not mandatory for candidates with exceptional relevant experience in complex global operations
willingness to relocate to guadalajara, mexico
compensation & application
compensation: highly competitive executive compensation package + comprehensive expatriate support. Mxn $250,000 gross monthly salary + executive compensation package and expatriate support, if applicable.
interested candidates are invited to share their updated cv via linkedin or direct message. All information will be handled with strict confidentiality.
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