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*we are searching for the best talent for *strategic customer group director *to be located in ciudad de méxico, méxico.*
*responsibility*
- responsible for leading the strategic account management, indirect channel and public market business development (access) organizations
- reports directly to cluster general manager, and is a member of the cluster leadership team (clt)
- responsible for managing a complex portfolio of products, business models and solutions.
- responsible to design and implement channel strategy: public, private and key customers
- oversees organization (sales and account management) with 20+ employees including 5 direct reports: managers, supervisors and individual contributors.
- create an environment where diverse perspectives are fostered and leveraged in designing and executing business plans.
- cultivate an environment where develop of talent is a priority - critical capability.
- build and develop the team to deliver results by leading and coaching direct reports, establish plan for continuous staff development, hire, develop and retain top talent and create a pipeline for succession for the future.
- lead as role model for compliant business practices and nurture this behavior throughout the business - tone at the top and action in middle.
- establish and manage relationships with key external stakeholders: key accounts and third-party intermediaries
*qualifications*:
*experience*
- +15 years of professional experience.
- +10 years in people manager roles.
- +5 years in sr. management/leadership roles
- broad knowledge of the healthcare industry and in core medical areas - highly desirable
- deep expertise and proven track record in sales, marketing, access/health economics, talent management and finance
- proven success in delivering business results working in a matrix structure.
- ability to promote an organizational culture that challenges the status quo, and leads and adapts to change, creating a significant positive change as well as guiding the organization through it.
- strong financial acumen
- proven track record of successful talent development outcomes. Proven abilities to align and engage an organization around a compelling vision and to recruit develop and retain top talent.
- knowledge of socio-economic and environmental and market dynamics in mexico and a strong customer and external environment orientation
*business challenges*
- create strategies that take considers the market dynamics of the country.
- work in collaboration across local and regional team to ensure alignment and consistency with strategies and proactively identify gaps and opportunities to take a more proactive role in shaping future commercial strategy.
- shape the external environment by developing relationships with key customers, hospitals, and health systems.
- rapidly evolving healthcare landscape - budget/cost containment initiatives in both public and private sectors requiring innovative business models and solutions.
- proactively respond to evolving external environment and drive results in mexico.
*leadership challenges*
- inspire, engage, and mobilize others through continuous change and achieve superior business results.
- bring others along, investigate their concerns, and address their needs. Build a sense of enthusiasm and alignment toward the vision while being clear about strategy. Requires flexible, indirect, and transparent influencing leadership style.
- influence across the internal matrix and with external partners.
- develop clear and transparent communication with the regional business units and local teams.
- attract, develop, and retain talent to build and/or consolidate high performance teams.