Jira systems analystabout novnov delivers technology-driven solutions to empower the global energy industry. For more than 150 years, nov has pioneered innovations that enable its customers to safely produce abundant energy while minimizing environmental impact. The energy industry depends on nov’s deep expertise and technology to continually improve oilfield operations and lead in efforts to advance the energy transition towards a more sustainable future.at nov, we are a globally diverse happy family, driven to power the people who power the world.your impact:play a key role in delivering a stable, secure, and scalable jira platform that empowers global teams to solve complex problems. Shape how work flows through nov by designing efficient systems, removing friction, and building tools that drive productivity. Collaborate with technical and business teams worldwide, influence high-impact initiatives, and explore new technologies that make work better for everyone. This role offers room to grow into platform leadership while driving meaningful change across a company that values innovation, ownership, and continuous improvement.what you’ll do:architect scalable jira environments that reflect business needs through optimized projects, service desks, workflows, and sla modelsdesign and maintain advanced workflows, validators, post-functions, and global automation rules to streamline operations and reduce manual effortintegrate jira with external systems using rest apis, webhooks, triggers, and scriptrunner automationbuild intuitive dashboards, boards, and advanced jql queries that surface insights on throughput, cycle time, and sla performancemanage jira assets / insight schemas and automate lifecycle events to maintain accurate, end-to-end traceabilitymentor power users and admins by developing practical documentation and delivering knowledge-sharing sessions to promote platform-wide best practicesmonitor logs, caches, indexes, and usage trends to identify performance issues early and drive platform reliability and uptimeguide governance standards across permissions, compliance, and data retention policies that support secure, collaborative usageminimum qualifications:3+ years of experience administering jira data center in a large-scale or enterprise settingdeep expertise in jira query language (jql), dashboard creation, and advanced reportingdemonstrated hands-on experience with advanced roadmaps for jiraactive atlassian certified professional credential (e.g., acp-100, acp-600) or equivalent proven proficiencystrong written and verbal communication skills with a collaborative, growth-oriented mindsetpreferred qualifications:experience with confluence data center administration or integrationscripting experience using groovy (scriptrunner)familiarity with itsm/itil frameworksexperience contributing to change management or continuous process improvement initiativesexposure to cloud-to-data center migrations or hybrid atlassian environmentswe are an equal opportunity employer.nov is committed to building a diverse environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.we offer a comprehensive employee benefits package including health, life, and disability insurance; our company is committed to crafting a lasting impact for ourselves, our customers, and the communities where we live and work.
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