Overviewwood mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.for over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.
now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough.
that's why we've redefined what's possible with intelligence connected.
by fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by synoptic ai, we deliver a clear, interconnected view of the entire value chain.
our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.
this empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence – whether planning days, weeks, months or decades ahead.wood mackenzieintelligence connectedwoodmac.comwood mackenzie brand videowood mackenzie valuesinclusive – we succeed togethertrusting – we choose to trust each othercustomer committed – we put customers at the heart of our decisionsfuture focused – we accelerate changecurious – we turn knowledge into actionrole purposeas part of the global colleague experience function, the hr associate serves as the first point of contact for hr enquiries and transactional requests.
this role is responsible for delivering efficient, accurate, and customer-focused hr operational support across the employee lifecycle.
the hr associate applies strong knowledge of hr processes and systems, works collaboratively with global hr colleagues, and contributes to providing a consistent and positive employee experience.this is an exciting opportunity to join the team as we continue to develop and enhance our colleague experience function.
our mission is to deliver a best-in-class hr service that supports the hr service delivery model and improves colleague and candidate journeys through streamlined systems and processes.
we partner closely with hr colleagues and the business to problem-solve, advise, and enable seamless hr operations.this entry-level role is well suited for someone looking to start or grow their career in hr, offering hands-on experience across a broad range of foundational and transactional hr activities.key responsibilitiesmanage assigned pre-boarding activities to ensure a smooth and positive new-hire experienceact as the first point of contact for new hire and employee hr enquiriestriage, resolve, and escalate requests through the servicenow portal, in line with slasmaintain accurate and complete employee data to support reporting, compliance, and auditssupport the administration of employee benefitscollaborate with finance to support the accurate and timely processing of payrollcomplete required compliance activities and audits in accordance with internal and regulatory standardsproactively contribute to the continuous improvement of colleague experience processes, tools, and documentationpartner with hr colleagues and stakeholders across the organisation to build strong, trusted relationshipsmonitor personal performance to ensure delivery against team slas and kpisabout youprevious experience supporting hr transactional or operational activitiesexperience using workday (desirable) or similar hr systemsstrong interpersonal and communication skills, with the ability to collaborate effectively within local and global hr teamsa customer-focused mindset with a strong commitment to delivering excellent serviceability to work independently, demonstrating initiative, resourcefulness, and sound judgmentworking knowledge of hr operations and understanding of relevant local statutory requirementsstrong excel skills, with the ability to query and analyse datahighly organised, with the ability to prioritise workload effectivelycomfortable managing multiple requests and competing priorities, with strong attention to detaila continuous learner who stays current on hr trends, statutory updates, and best practicesexpectationsacts with integrity and discretion when handling confidential and sensitive employee informationcollaborates effectively across organisational boundaries with internal and external stakeholdersdemonstrates ownership and accountability for delivering hr services to a consistently high standardbrings a strong attention to detail, ensuring accuracy while identifying opportunities for improvement and efficiencywe are a hybrid working company and the successful applicant will be expected to be physically present in the office at least 2 days per week to foster and contribute to a collaborative environment, but this may be subject to change in the future.while this is expected to be a full-time role, part-time or flexible working arrangements will be considered.
due to the global nature of the team, a degree of flexible working will be required to accommodate different time zones.equal opportunitieswe are an equal opportunities employer.
this means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status.
you can find out more about your rights under the law at you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.
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