Gdl connect is headquartered in guadalajara, mexico. We help our north american-based partners and clients augment their functional teams while preserving their corporate culture and professional dynamics. Our domain focus is on banking & finance, insurance, information technology, marketing & lead management, and healthcare.
we are firm believers in helping our team members and employees grow professionally and embark on long-term career paths. We commit to nurturing a professional environment; focused on driving results and teamwork. We invite committed and hard-working people to join our team.
*about the job*:
a medical virtual assistant is a specialized virtual assistant that focuses on providing remote administrative and medical support to patients.
*administrative duties*:
- receive and make phone calls to patients and medical staff.
- helping patients on the phone to fill out medical histories and onboard them into the system.
- triage any medical needs.
- scheduling appointments and managing patient records efficiently.
- coordinating with other healthcare professionals and departments to ensure seamless patient care.
- performing basic clerical tasks such as answering phones, filing documents, and handling correspondence.
- ensuring compliance with healthcare regulations and always maintaining patient confidentiality.
*requirements*:
- excellent english communication and interpersonal skills (oral and written).
- at least 2 years of experience in medical administration.
- proficient in virtual office tools, and communication platforms
- strong customer service and critical thinking skills
- understanding of hipaa regulations and the importance of patient data confidentiality
- strong problem-solving skills and ability to work with mínimal supervision
- *medical, nursing or equivalent degree is a must*
*we offer*:
- salary: $ 16,000.00 - $18,000 mxn
- full legal benefits (vacations, prima vacations, aguinaldo, imss)
- food voucher - 1,000 mxn
- bonus structure
- modern & comfortable class a office space
- office hours - monday to friday 9:00-18:00
- training programs and defined career path opportunities
- english proficiency programs access and support
tipo de puesto: tiempo completo y presencial.
horario:
- diurno
- lunes a viernes
- turno de 8 horas
prestaciones:
- vales de despensa
tipos de compensaciones:
- bono de puntualidad
*salary*: $16,000.00 - $18,000.00 per month
ability to commute/relocate:
- 44680, guadalajara, jal.: reliably commute or planning to relocate before starting work (required)
application question(s):
- do you have a medical or nursing degree?
work location: in person