Insurance specialist role
the insurance specialist role is a key position in the wealth sales force, focused on providing insurance solutions to customers.
* job description: the incumbent will be a technical expert in one or several product categories, such as structured products / investment / financial planning / retirement / protection / mortgage, etc. The primary contribution of this role will be to support relationship managers in gaining more client trust and commitment in broadening and deepening their relationship with hsbc by serving customers outside the branch individually or in joint work with relationship manager.
* key responsibilities:
o support relationship managers gain more clients' confidence and trust in hsbc capabilities and increase the effectiveness and quality of needs fulfilled for target clients in need.
o assist relationship managers relationships through identifying and uncovering clients' needs, identifying relevant wealth solution and technical analysis, and assisting relationship managers in presenting and explaining solution(s) to client or conducting individually end-to-end sales processes on site (office, home or other locations requested by the clients).
o commercial management to increase customer penetration in wealth segment.
o give detailed tracking and registration of activity.
o promote professional sale of insurance products.
o provide specialist advice on appropriate insurance solutions to ensure the insurance/ protection needs of wealth customers are well fulfilled.
o training relationship managers on technical and practical skills through programmed trainings when needed and improve relationship managers product-specific technical knowledge by effective on-job coaching.
requirements: a minimum of three years of working experience as a product specialist, life insurance agent or financial advisor; strong client skills with the ability to deliver a strong client experience and provide needs-based solutions; deep knowledge of specific complex financial solutions and products including the knowledge of financial markets, socio-economic dynamics, and regulatory requirement relevant to the products; extensive external market awareness of market conditions, new product solutions, and an understanding of current financial market activities; demonstrated ability and experience to correctly identify client needs; solid skills to manage consultative sales process; a solid understanding of global anti-money laundering standards; team player with collaborative skills; knowledge of local and group compliance regulations; specialization in one or more product categories e.g. Structured products / fx / investments / financial planning / savings / retirement / protection / mortgage, etc.; good level of english for medium to advanced understanding and communication; excellent communication and interpersonal.
benefits: we offer a great number of days off so that you can enjoy your wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in mexico.
hsbc culture: at hsbc, we are committed to building a culture where all employees and customers are valued regardless of their gender, age, sexual orientation, ethnicity, disability, religious belief, background or any other different personal aspect. We act with integrity, courage, and stand firm in what is right. We show different ideas and cultures, and we are connected with customers, the community, regulators, and each other.