Job overview
our organization seeks a skilled technical support engineer to join our team. The ideal candidate will have experience working with technical issues and excellent communication skills in english.
about the role:
* first-level support for voiceline problems (incidents, service interruptions)
* analyze production defects and vulnerabilities
* root cause analysis, code changes, validations, and release process
key skills:
* problem analysis skills
* java
* javascript
* first level support knowledge
* web services (soap/rest)
* ide usage (intellij, eclipse)
* gradle
* sql
* kibana