*customer services rep not a call center*
*responsibilities*:
- help both casual and tech savvy customers in navigating our website, creating and modifying custom designs, and assisting with accurate order processing.
- create competitive, custom quotes for customer order requests.
- act as point of contact between our customers and the company’s individual departments, ensuring customer satisfaction and timely delivery.
- complete time sensitive customer follow-ups to ensure fulfillment of potential sales and customer service needs.
To thrive in this role, you’ll need to be a quick learner, a confident salesperson, and an empathetic customer service agent with a love for our fast and creative spirit. If this sounds like you, we’d love to chat. Be sure to tell us about your favorite t-shirt when you apply!
*job requirements*:
- true computer proficiency - you’re a rockstar using a computer and navigating between systems
- bilingual - english with 80-90%+ proficiency.
- monday to friday.
- high attention to detail, organization, and multi tasking skills.
- ability to problem solve and think outside the box.
- associates degree or higher.
- previous experience with custom manufacturing is preferred, but not required.
- knowledge of salesforce or crm experience a plus.
- inside sales experience a plus.
*this is a full-time on-site job located in hacienda del colorado, 22220 tijuana, b.c. (near chevron stadium home of toros de tijuana)*
tipo de puesto: tiempo completo
salario: $1.00 - $2.00 al mes
horario:
- diurno
- lunes a viernes
prestaciones:
- vales de despensa
tipos de compensaciones:
- bono de asistencia
- bono de puntualidad
educación:
- bachillerato terminado (deseable)
experiência:
- atención al cliente: 1 año (deseable)
idioma:
- inglés (deseable)