Customer service
join our team in the metal-mechanical manufacturing sector
we are a leading company in the metal-mechanical sector located in atizapán de zaragoza, just 10 minutes from bodegas.
we are committed to excellence and customer satisfaction, and we are looking to hire a bilingual customer service executive to strengthen our team.
what will you do in this position?
- manage the requirements of assigned clients, including quotes, developments and order tracking.
- coordinate with the internal areas of the plant to guarantee fluid and effective communication between the company and customers.
- provide support to clients with requests, questions or clarifications in a professional and efficient manner.
work mainly with clients in english, so an intermediate or advanced level of english is essential.
*requirements*:
- education: completed, intern or truncated degree in related areas.
- experience: minimum 2 years in customer service.
technical skills:
- intermediate-advanced english (essential).
- management of erp systems.
- excel at intermediate level.
what do we offer?
- monthly salary: $16,000.
- quarterly bonus: starting at $10,000.
- food vouchers (7.42%).
- savings fund (7.42%).
- transportation provided by the company.
- social security contributing at 100%.
- legal benefits and distribution of profits.
- professional growth opportunities.
working hours: monday to friday, from 8:00 am to 6:00 pm (in-person mode).
tipo de puesto: aprendiz
sueldo: $16,* al mes
beneficios:
- ayuda o servicio de transporte
- servicio de comedor
- vales de despensa
tipo de jornada:
- lunes a viernes
pregunta(s) de postulación:
- ¿cuál es tu nível de excel?
idioma:
- ingles y en que nível (deseable)
lugar de trabajo: empleo presencial