Supervisor, human resources - seasonal on site
the human resources supervisor supports the site by performing administrative duties and serves as a liaison between employees and management, following established guidelines.
in this role you will
* assist in collecting, updating, and coordinating site payroll with the payroll manager.
* provide support to the site, including assisting with employee relations, conducting investigations as assigned, and maintaining employee corrective actions.
* participate in and present human resources information during onboarding for all new hire classes.
* manage site benefits, including employee safety, unemployment, leave‑of‑absence program support.
* promote and support site events.
* assist in carrying out various human resources programs for site employees.
* maintain personnel files in accordance with established legal, regulatory, and company directives.
* communicate issues to hr and site leadership.
* reinforce employee relations practices to establish a positive employer‑employee relationship and promote high employee morale.
* ensure that all employee practices are consistently interpreted and applied in accordance with legal and company directives.
* complete job offers and promotions for non‑agents.
* follow up on employee separation notices with proper documentation and exit interviews.
* support site compliance audits.
* perform other duties, as assigned.
we are looking for someone who has
* minimum 3 years of relevant experience in human resources.
* ability to handle sensitive and confidential materials.
* proficient and effective english verbal and written communication skills.
* ability to work in a fast‑paced, deadline‑oriented environment.
* excellent organizational, interpersonal, and time‑management skills.
* task‑oriented, with exceptional people skills and reliability.
* proficiency with microsoft office, outlook, internet, copier, fax, and other business machines.
* ability to exercise discretion and interact effectively with individuals at all levels and from diverse backgrounds.
preferred skills
* ba degree in human resources.
* call center experience.
* experience in payroll processing (plus).
why join resultscx
* all‑around fun in the workplace.
* healthcare benefits.
* opportunity to grow with resultscx.
about resultscx
resultscx is a premier customer experience partner to fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive, while improving efficiency and reducing costs. Resultscx’s 30‑plus year track record for re‑imagining the customer experience has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide.
resultscx is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
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