Solvay is a science company whose technologies bring benefits to many aspects of daily life. Our purpose—we bond people, ideas and elements to reinvent progress—is a call to go beyond, to reinvent future forms of progress and create sustainable shared value for all through the power of science. In a world facing an ever-growing population and quest for resources, we aim to be the driving force triggering the next breakthroughs to enable humanity to advance while protecting the planet we all share.
We bond with customers and partners to address today and tomorrow’s megatrends. As a global leader in materials, chemicals and solutions, solvay brings advancements in planes, cars, batteries, smart and medical devices, water and air treatment, to solve critical industrial, social and environmental challenges. You can count on our innovative solutions to contribute to safer, cleaner and more sustainable future.
Role overview
*we are looking for *a customer service to join our team in mexico with following mission:
ensure excellence in service to internal and external customers by listening, understanding and solving their needs according to the established processes and strategies of each business unit to consolidate a relationship of trust through a proactive attitude of service focused on providing customers the service they expect more effectively and efficiently than the competition.
*we count on you for*:
performation according to otif (on time in full), (ccr customer complaint rate), target of minimum overdues
*you can count on us for*:
knowledge of various lines of business, direct interaction with different types of clients, learning international logistics
*you will bring*:
- education and experience:_
chemical engineer, industrial engineer, foreign trade or business administration;
english, intermediate -advanced
2 years of work experience in similar positions
- desired skills: _
- international trade knowledge
- sales techniques
- decision making
- erp- sap
- crm
- desired behaviors:_
- customer orientation
- initiative
- flexibility
- impact & influence
- development of others
additional information:
hybrid model. Homme office, office
*you will get*:
- competitive salary
- health insurance
- life insurance
- 16 weeks of maternity/paternity and co-parenting leave
- free language courses (24 languages available)
- additional local benefits
li-pv1
li-hybrid
additional information
solvay’s purpose is to bond people, ideas and elements to reinvent progress. We can only fulfill this purpose with a diverse workforce that feels respected and appreciated, and has equal opportunities to work, grow and thrive. Our differences, visible or not, are valued. As solvay seeks to promote unity and not uniformity, we invite you - regardless of background, age, gender, race, national origin, ethnicity, religion, sexual orientation, ability or identity - to consider a future with us.