Overview
the ops project manager iii will facilitate and lead strategic initiatives for a defined customer (internal or external) or user. Provide management and guidance to multi-functional project teams. Manage and enhance customer relationships. Provide full accountability for project schedules, project management and performance requirements for enterprise level projects.
responsibilities
* responsible for ensuring all of the project requirements and/or objectives are correctly gathered, understood and properly translated for execution
* build team(s) to address the project goals and objectives
* collaborate with customer (internal or external) from requirements gathering through product acceptance/ approval
* align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project
* review project schedules with functional project managers and project coordinators allocated to projects
* provide guidance and motivation to project teams to successfully achieve project goal and corporate initiatives
* communicate project objectives in terms of overall strategic business objectives
* serve as interface with customers, vendors, stakeholders and project sponsor(s)
* manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific kpis or metrics
* responsible for recognizing project's kpis and manage the work within scope, quality, time and cost constraints
* drive project to completion in accordance with the project schedule
* coordinate the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks
* management of resource capacity and time tracking allocated to the project
* participates in the financial management and analysis of costs for projects, including capital expenditures requests (cers) travel, training, resources allocation and other project related costs
* accountable for overall project success - including cost, schedule, quality, and scope management
* report project status, issues and implemented solutions as well as evaluations and assessments of the results
* provide leaders with updates, including greatest opportunities for improvement
* recognize potential problem areas against the plan and identify and implement alternative solutions
* identify best cost solutions to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems)
* provide key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required)
* drive continuous improvement through trend reporting analysis and metrics management
* demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority
* drive relevant, concise and effective communication through a variety of mediums
* comply and follow all procedures within the company security policy
* may perform other duties and responsibilities as assigned
qualifications
knowledge requirements
* demonstrated leadership and management capabilities
* project management professional (pmp) or equivalent certification desirable
* knowledge of organization’s operating policies and procedures required
* knowledge of organization’s culture and guiding principles
* previous experience in manufacturing environment: engineering, test, quality, planning, materials, etc
* prior experience in customer interface
* strong operational and financial knowledge required
* substantial knowledge of jabil and demonstrated ability to leverage organization
* consultative skills (ability to understand true customer needs)
* good communications skills
* distinctive problem solving leader
* should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude
* automotive/ medical background experience as required
* proficiency in use of personal computers, microsoft office products (excel, word and powerpoint) and e-mail skills required
education & experience requirements
* bachelor’s degree required (supply chain management or engineering)
* pmp certified professional is desirable
* minimum 2 years work-related experience required in a supervisory/management role and
* minimum 2 years project management experience or related discipline
* or an equivalent combination of education, training and/or experience
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