About ingredion:
join ingredion, where innovation impacts lives worldwide without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you're just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.
location: san nicolas tlalnepantla
workplace type: hybrid
as key account manager, your position will be on charge of managing and developing relationships with specific customers as well as developing, leading, and managing negotiations to ensure financial growth and targets. This includes identifying opportunities that develop new business with direct customers, maintain existing business and delivering customer satisfaction aligned with the strategies of the company. This should be achieved by deep understanding of the customers and their business environment. The overall objective is to meet the company's annual growth and profit targets.
what you will do:
* develop, implement, and execute strategic account plans to meet budget for profit (net sales and margin contribution) and volume objectives as part of the overall sales plan.
* ensure compliance with all work processes in accordance with ingredion's safety policies, procedures, and culture, including but not limited customer on-site visits
* coordinate key account negotiations in a collaborative, productive manner to ensure regional buy-in and overall success to the global business.
* analyze account data and provide insights to key stakeholders, including account budgets, pricing input, and improving cost effectiveness.
* build and enhance long-term relationships with selected accounts by establishing business relationships with key decision makers and influencers in multiple disciplines (i.e. R&d, marketing, purchasing) at the customer and at various levels.
* pipeline management to accelerate the growth of specialties while protecting core business.
* coordinate and lead cross-functional team efforts, in a collaborative, highly communicative manner to ensure account awareness, market knowledge and achievement of account profit and volume objectives.
* drive growth through prospecting, collaborative visits, presentations, research and senior management contacts.
* monitors, trains, and provides consistent and ongoing day-to-day performance feedback to sales professionals.
* advise appropriate ingredion departments (e.g. Supply chain, manufacturing, customer service, etc.) about customer problems. Facilitate resolution of customer problems with support of appropriate internal departments
what you will bring:
* experience in business analysis and commercial strategies
* formal and informal mexican dairy market knowledge
* good project management skills and business fundamentals
* excellent communication and negotiation skills
* experience in global negotiations
who you are:
* chemical, industrial or food engineer or related career. Mba or related master degree desired.
* advanced business english skills are a must.
* data analysis and pbi knowledge required
* competence in developing and delivering compelling presentations
* 3+ years in sales developing new business
* 4-5+ years in b2b experience industries
* good project management skills and business fundamentals
* customer service / sap knowledge is desirable
* knowledge in food ingredients related to dairy and bakery categories
* crm knowledge (sfdc)
* forecasting experience
* excellent communication and negotiation skills
* experience in global negotiations
* experience managing global accounts
* experience in formal and informal dairy market
* ownership and self -management
* travel required inside mexico
* flexible schedule
* highly focused in achieved goals
why join ingredion?
discover why ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:
* total rewards package – competitive salary and performance-based pay recognizing your contributions to our success
* comprehensive benefits & wellness support – health, long-term savings, and resources for your physical, mental, legal and emotional well-being
* flexible work arrangements – we value flexibility to support you both professionally and personally (add/remove depending on role)
* career growth – learning, training, and development opportunities, including tuition reimbursement
* employee recognition program – a culture of real-time appreciation, with personalized recognition rewards globally
* employee discount program – provides exclusive discounts on everyday products, services, and travel
* saving funds – supporting employees with strategic savings plans, where the company matches a portion of their savings.
* profit sharing – rewarding all employees for their contributions by sharing a portion of the company's profits.
ingredion uses ai-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All ai-assisted decisions are reviewed by our talent acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that ai may be used to support your application journey.
relocation available:
no