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at american express, our culture is built on a 175‑year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of team amex, you’ll experience this powerful backing with comprehensive support for your holistic well‑being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of american express.
how will you make an impact in this role?
this role is responsible for the charge proprietary products key drivers analysis, cost of cardmember services (cocms) line management and create strategies for efficiencies.
* accountable for assessing the whole 2x1 benefit, generating a strategic plan for cost sustainability, including partner source value.
* ensure 2x1 operational excellence in close partnership with the global travel and lifestyle servicing (gtls) team.
* management of the whole charge proprietary cocms including budgeting, tracking & improvement strategies.
* leadership of product analytics for key projects to identify growth opportunities and cost efficiencies.
* responsible for project management of key initiatives like management actions implementation in partnership with global tech and digital teams.
* control management key role for core product benefits sops, issues & ores.
minimum qualifications
* strategic thinker, ability to translate data and analytics into business insights and recommendations.
* decisive self‑starter with a high degree of accountability and ability to exercise sound business judgment and clear independent decision‑making.
* excellent organizational skills with attention to detail and accuracy of data.
* results driven mindset with a proven history prioritizing and delivering against multiple priorities in a fast‑paced, dynamic environment.
* ability to influence across all levels and to develop relationships with leaders, peers, and cross‑functional teams.
* advanced excel, powerpoint knowledge required.
* fluent in english written & oral.
* project management skills.
preferred qualifications
* experience with big data programming languages python, java, power bi.
benefits
* competitive base salaries
* bonus incentives
* support for financial‑well‑being and retirement
* comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
* flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* generous paid parental leave policies (depending on your location)
* free access to global on‑site wellness centers staffed with nurses and doctors (depending on location)
* free and confidential counseling support through our healthy minds program
* career development and training opportunities
offer of employment with american express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
job information
* seniority level: entry level
* employment type: full‑time
* job function: other
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