*a little bit about boldr*
- boldr is the first global b-corp dedicated to delivering world-class client experiences while creating access to dignified, meaningful work in communities worldwide.
- we are a global team united by our desire to connect diverse people with shared values for a bolder impact.
- we employ just over a thousand team members across five countries and aim to grow to over 5,000 by 2027, if not sooner.
*let’s start with our values*
- meaningful connections start with authenticity
- we do our best work by being curious
- we grow by remaining dynamic
- our success combines ambitious vision with operational excellence
- at the heart of great partnerships, we’ll always find empathy
*what is your role*:
we are seeking a highly skilled and experienced hubspot administrator to join our team. As a hubspot administrator, you will be responsible for the setup, management, and maintenance of our hubspot system. You will play a vital role in ensuring that our hubspot implementation aligns with our organizational needs and supports our marketing and sales efforts.
*responsibilities*:
- collaborate with client solitions, client experience, and marketing to identify system requirements and configure hubspot accordingly.
- implement and configure hubspot to support our marketing, sales, and customer service objectives.
- customize hubspot workflows, lead scoring, and lead nurturing processes to drive efficient and effective lead management.
- manage and maintain hubspot user accounts, permissions, and access levels.
- stay up to date with new hubspot features and updates, and assess their potential impact on our organization.
- train and educate team members on how to effectively use hubspot, including best practices and functionality.
- create and maintain documentation and standard operating procedures for hubspot administration.
- monitor data integrity within hubspot and implement strategies to maintain accurate and clean data.
- continuously analyze and optimize hubspot processes to improve efficiency and effectiveness.
- troubleshoot and resolve any issues or challenges related to hubspot usage and functionality.
*requirements*:
*what we’ll like about you*:
you are
- open to working in a hybrid (remote and in-office) environment
- open to traveling when needed
- great at in-person and virtual conversations
- self-driven, analytical, and a problem solver
- able to multitask, prioritize, and project manage various projects and tasks
- positive, proactive, and self-motivated
- wanting to help build the sales support function at boldr
you have
- 2+ years of relevant experience in hubspot administration or a similar crm.
- in-depth knowledge of hubspot's features, functionality, and best practices.
- strong understanding of marketing automation, lead nurturing, and sales processes.
- proficiency in configuring and customizing hubspot workflows, lead scoring, and automation.
- excellent problem-solving skills and the ability to troubleshoot and resolve technical issues.
- strong communication and interpersonal skills to collaborate effectively with cross-functional teams.
- detail-oriented with the ability to maintain accurate data and produce quality reports.
- ability to work independently and manage multiple priorities in a fast-paced environment.
- hubspot certifications (hubspot certified administrator, hubspot marketing software certification, etc.) are a plus.
- ability to accept feedback gracefully and always looking to improve professionally
- a customer-focused mentality and ability to adapt/respond to clients with diverse backgrounds.
*benefits*
- health insurance
- training & development
- hmo on-day-one
- special leave benefits for women
- mental health support
- pag-ibig
- sss
- philhealth
- paid time-off