 
        
        **Job Summary** 
**Responsibilities** 
- Holds responsibility for performing basic tactical and strategic administrative support tasks for upper executive-level employees of the organization, and is recognized as the top administrative employee in the department or division. 
- Assists in scheduling appointments, meetings, and events for executives, maintaining their calendars, and sending reminders, and assists in reserving conference rooms, setting up audio-visual equipment, and preparing meeting materials. 
- Helps coordinate travel plans, including booking flights, hotels, ground transportation, and preparing travel itineraries. 
- Provides general administrative support as needed, including photocopying, faxing, and mailing documents. 
- Generates statistical and analytic reports for utilization by the organization for strategic planning in the administrative function, and assists in preparing presentations with relevant insights for the executives. 
- Acts as a primary point of contact between upper executive-level employees of the organization and internal/external stakeholders. 
- Conduct basic research tasks, such as gathering information for reports or projects, in collaboration with relevant stakeholders. 
- Drafts and formats routine documents, reports, and presentations, and proofreads and edits documents to ensure accuracy and compliance with company guidelines and policies. 
- Coordinates the administrative work within the department/division, while working with other departments/divisions and companies. 
**Education & Experience** Recommended** 
- High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. 
- Typically has 6-8 years of related work experience, preferably in senior/advanced general administrative support, office services, or a related field. 
**Preferred Certifications** 
NA 
**Knowledge & Skills** 
- Accounting 
- Administrative Support 
- Billing 
- Booking (Sales) 
- Calendar Management 
- Customer Data Management 
- Data Entry 
- Expense Reports 
- Finance 
- Front Office 
- Invoicing 
- Marketing 
- Microsoft SharePoint 
- Office Equipment 
- Office Management 
- Office Supply Management 
- Presentation Software 
- Purchasing 
- SAP Applications 
- Travel Arrangements 
**Cross-Org Skills** 
- Effective Communication 
- Results Orientation 
- Learning Agility 
- Digital Fluency 
- Customer Centricity 
**Impact & Scope** 
- Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. 
**Complexity** 
- Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions. 
**Disclaimer