About improvadoimprovado is a fast-growing, ai-powered marketing intelligence platform trusted by global enterprises like asus, docker, and activision. We simplify complex data for marketing teams, enabling smarter budget decisions, campaign optimization, and roi growth. Fresh off a $34m series a funding round, we’re scaling rapidly and seeking passionate problem-solvers to join our mission. Your impact as an analyst, you’ll be the frontline hero for marketers, resolving critical data problems that drive their strategic decisions. Your work ensures our platform delivers accurate, actionable insights—directly impacting client success and our product’s evolution. What you’ll do investigate data challenges such as missing reddit conversions, tracing pipelines from api to sql transformations. Engage & empower customers via helpdesk (jira) and video calls (google meet), turning technical roadblocks into trust-building moments. Collaborate with engineering, product, and customer success teams to escape bugs and shape product solutions. Become a platform expert: master improvado’s tools (sql) and marketing apis (facebook, reddit) to deliver swift, accurate resolutions. Document recurring cases to streamline future troubleshooting. What you bring 1+ year in technical support or a similar role. Sql skills (select, filtering, aggregates); familiarity with window functions or clickhouse/postgres is a plus. Customer‑first mindset: passion for translating technical details into clear, empathetic solutions. Collaborative spirit: thrive in cross‑functional teams and fast‑paced environments. Fluent english: communicate complex ideas clearly to global clients. Hiring process homework assignment (very light, less than 30 minutes). Hr interview with two live sql tasks. Final interview with the hiring manager. Benefits remote‑first culture with asynchronous collaboration and results‑driven hours. Work directly with enterprise clients and influence a product used by industry leaders. Generous time off: 20 working days pto + us holidays. Vibrant culture. Ready to untangle data & empower marketers? If you’re curious, proactive, and eager to grow in a scaling startup, apply today! Let’s transform marketing intelligence together. #j-18808-ljbffr